Reviews (951)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

April 9, 2021

We have just added Packlink to our Shopify store so I am not able to give a detailed account of its performance. However my impressions so far have been very positive, the system seems pretty straightforward and linking smoothly. There was an initial problem logging in however Sara was extremely helpful sorting it out and taking the time to explain the whole process and how the app works. So far I give it five stars!

The Dashing Farmhouse
United Kingdom
Over 1 year using the app
February 10, 2021

ho utilizzato quest'applicazione perchè già conoscevo il sito.
L'assistenza è stata fantastica e vorrei ringraziare Brunella Esposito per la sua disponibilità!
ottieni senza problemi tutto quello che ti serve per le spedizioni

IdSicily
Italy
Over 1 year using the app
January 12, 2021

Es una aplicación muy cómoda y muy fácil de usar. Disponen de personal que te atiende muy amablemente para resolver todas tus dudas y ayudarte con el funcionamiento de la aplicación. La recomiendo al 100%

tinisclub
Spain
Over 1 year using the app
October 15, 2020

Súper recomendable, el equipo comercial es súper atento. En concreto Jesús que se preocupó por configurarme los envíos de mi e-commerce a la perfección! Gracias por todo!

LUX&CIA PETS
Spain
Over 1 year using the app
February 21, 2022

Ho apprezzato molto l'estrema pazienza e professionalità della mia responsabile account Brunella Esposito. In più l'app è intuitiva, semplice da usare, e offre dei prezzi decisamente concorrenziali. Da quando ho collegato packlink con il mio shop, ho risparmiato davvero tanto tempo e lavoro

bangarang
Italy
Over 1 year using the app
April 26, 2021

Muy recomendable. La atención al cliente es muy buena. En mi caso me asignaron un responsable para que le pudiese llamar siempre que necesitara algo.

Aedra
Spain
Over 1 year using the app
July 13, 2020

Jesús ha sido muy útil para entender la plataforma y la conexión con Packlink Pro ha sido muy sencilla, Recomendable!

ABALO
Spain
Over 1 year using the app
September 22, 2022

Uso Packlink PRO da diverso tempo per il negozio di Ebay e mi trovo benissimo, ho ora integrato la app anche nel sito shopify con Angelo che con molta semplicità e competenza mi ha aiutato nell'integrazione della app.
Unica pecca che posso segnalare è la mancanza del servizio di contrassegno che nel sito shopify diverse volte mi è stato chiesto.
Per il resto 10+++++

Zero74due
Italy
Over 1 year using the app
December 1, 2021

He hecho ya 4 envíos a través de la aplicación y es todo muy sencillo y económico. Antonio Funes es mi gestor y estoy muy contenta. Es muy amable, lo explica todo fenomenal y te ayuda en todo lo que necesites.

Augusta the Brand
Spain
Over 1 year using the app
June 7, 2021

Me atendio Antonio Funes estupendamente. La aplicacion funciona muy bien y estoy contento con todas sus possiblidades y opciones.

Mahi Mahi
Spain
Over 1 year using the app