Reviews (953)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless Shopify integration, which simplifies shipping management and automatically updates tracking numbers. They praise its user-friendly interface that streamlines shipping processes and its cost-effective pricing without hidden fees. The responsive customer support is frequently commended for efficiently resolving issues. Features like reliable label printing and a subscription-free option further enhance its appeal, making shipping operations more efficient.

October 14, 2020

Me sorprendió que me llamaran por teléfono, me ofrecieron un trato muy personalizado que ni esperaba. El chico que me atendió Jesús Ganet fue tan amable conmigo que me dieron ganas de probar esta App en Shopify

illo tienda
Spain
About 1 year using the app
November 23, 2020

The support is great!! Jesús has helped me in every moment with enthusiasm and dedication, Packlink has been installed in a moment! Thank you so much!

prendelallama
Spain
12 months using the app
November 13, 2020

J'avais un problème avec les étiquettes d'expédition et Katia m'a aidé. Elle est toujours présente pour répondre aux questions, merci :)

MY LONDON DRESS
France
12 months using the app
June 28, 2021

J'ai commencé à utiliser Packlink Pro et je suis hyper ravie du service fourni, et notamment du suivi et du professionnalisme de la commerciale Katia !

Le Vestiaire des Copines Concept Store
France
12 months using the app
September 15, 2020

Me atendió Penelope y el servicio fue estupendo y realmente eficaz. Me resolvió todas las dudas. Espero poder seguir trabajando con Packlink mucho tiempo.

GoMyTeam
Spain
12 months using the app
December 16, 2021

I was extremely satisfied with this App and the customer service offered by Packlink Pro The very kind Brunella Esposito assisted me in installing the app, configured the details, placed a first order and followed me up to the payment stage.
this is the most professional customer service I have ever had in 10 years

Synthcloud
Italy
12 months using the app
October 26, 2020

A plataforma è excellente super pratica. Facilita o envio das monhas encomendas de forma rapida e eficiente.

Magie Des Cheveux
France
12 months using the app
April 19, 2021

Shipping parcels via the platform is intuitive and very easy. Very happy with it. Never had a problem so far in more than a year's experience.

3ike
Spain
12 months using the app
November 2, 2023

utilizzo i servizi di packlink pro da circa 1 anno ed il collegamento automatico con shopify è perfetto! con 1 solo click importo le spedizione sul portale per pagarle direttamente. Grazie al mio account manager Brunella Esposito sono riuscito a configurare perfettamente tutti i parametri ed a ricevere tariffe vantaggiose.

Papee Home
Italy
12 months using the app
July 23, 2020

j'ai eu Antoine en ligne qui m'a appelé très rapidement après avoir contacté le service client par le chat. application ergonomique, je recommande

Adomfit
France
12 months using the app