Reviews (951)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

July 26, 2021

Top ! Simple, efficace, très à l'écoute. À chaque problème il y a une personne pour vous répondre et non un "boot".
Parviendra à être le leader s'ils continuent ainsi !

Les Mains de Mamie
France
11 months using the app
May 27, 2020

Bonjour à tous,
Je tiens vraiment à témoigner de l’efficacité et de la fiabilité de cette application (Packlink Pro).
Le service rendu est vraiment à la hauteur de nos attentes.
Bonne journée à tous !
Yanis

REEXPED
France
11 months using the app
September 2, 2021

Estoy utilizando esta aplicación y por ahora va muy bien. A veces cuesta que atiendan el teléfono, pero una vez que atienden son muy resolutivos. Carmen me ha ayudado mucho.

El Libro Maestro
Spain
11 months using the app
September 23, 2022

ESTA MAÑANA A CABO DE HABLAR CON JULIA PARA SOLUCIONAR PROBLEMAS CON MI PRIMER ENVÍO DESDE MI TIENDA EN SHOPIFY, HA SIDO TODA UNA LECCIÓN BIEN DIRIGIDA. GRACIAS JULIA !!

Félix Lozal, el Arte del Cartón
Spain
11 months using the app
August 12, 2020

Great service. Thanks Markus for the support. It is a really efective service and works great for international orders

thesouthsoul
Portugal
11 months using the app
May 27, 2020

Ho trovato gentilezza e disponibilita. Ottimo servizio che si integra bene nella piattaforma che uso per l'e-commerce.

Caseificio Zonetti
Italy
11 months using the app
January 19, 2022

Servicio de 10 por parte de mi gestor Antonio, antes y durante la instalación. Posteriormente hice 6 envíos y 4 de ellos perfecto, en los otros dos tuve dos incidencias que me solucionaron muy rápidamente.
Totalmente recomendable

XNATFORCE
Spain
11 months using the app
February 23, 2021

Easy to use and reliable, strongly recommended to manage shipping for e-commerce. The customer service is efficient and clear. Thanks to my account responsible, Brunella, for all the support she offered.

Malalingua
Italy
11 months using the app
Edited May 30, 2022

Uso questa app da 2 mesi per spedire i prodotti del mio negozio fisico in tutta Italia, mi è stato affidato un referente personale che mi segue in ogni mia necessità con estrema gentilezza e cortesia (Eleonora), mi piacerebbe aumentare il volume di affari magari diventando un punto di ritiro tutto Packlink! L'app è semplice, rapida ed intuitiva nell'utilizzo! La consiglierei? SI, DECISAMENTE!

abramoncalieri
Italy
11 months using the app
Edited October 28, 2021

Ist sehr nützlich und leicht zu nutzen. Vielen Dank @Markus Laimbauer! Er hat mir bei dem Setup und anderen Sachen sehr geholfen .

Nesche Socks
Germany
11 months using the app