Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive shipping prices, variety of courier options, and time-saving automation features like automatic order importation and label printing. The customer service, particularly the dedicated account managers, is praised for their responsiveness. Despite some suggestions for improvement in its Shopify integration, the app is recognized for significantly reducing shipping costs.

November 29, 2021

Me ha atendido Antonio Funes. Me ayudo en todo momento hasta comprender correctamente la app , la recomiendo

BNT Cross Nature
Spain
4 months using the app
June 30, 2020

Me he descargado la aplicación para la automatización de los datos de mis envíos y he quedado gratamente satisfecho.

Holly mascotas
Spain
4 months using the app
October 27, 2020

Ha sido super sencillo conectar mi tienda de shopify con packlink pro. Mi account Manager, Carmen, fue paso a paso acompañandome en el proceso. Gracias!

de la isla kids
Spain
4 months using the app
August 12, 2020

La aplicación está muy bien, mi comercial Julia Boñaho es muy amable me ayudó mucho y con mucha paciencia para conocer la aplicación.

viggoShopping
Spain
4 months using the app
September 29, 2020

This is the only app I could find that offers all the courriers I need (Mondial Relay, UPS, Colissimo, DHL...) where I could use their account, not my own account, so as to get the best discounted rates. I also like the fact that I am not charged a monthly fee, there is no limit to monthly packages... you just simply buy the labels from Packlink, no other charges. I was assigned an account manager, Antoine, who has helped me via phone and screen sharing multiple times to set things up. What other app gives you a mobile phone number of your personal account manager to call if you need help?! Really great customer service. Only things that could be improved: importing the order number from Shopify would be really good, and it is something every other app does. you import all other data from Shopify, so this should not be too hard and would make it much easier for merchants to match orders. Also being able to print the packing slip, not just the label, would be a cool addition. Overall, very happy with this app!

Elizabetta Europe
France
4 months using the app
March 24, 2021

APP molto funzionale e sito ben fatto e da anni che lo uso sempre ottimo diversa scelta di corrieri prezzi....

Volkspart
Italy
4 months using the app
December 6, 2021

La app funciona a la perfección. Todo esta organizado de manera extremadamente profesional y prolija. Hasta ahora no he tenido ningún problema y he podido enviar todas mis ordenes sin complicaciones. Mi gestor Brunella Esposito cumple un excelente rol y sus respuestas son inmediatas. Muy satisfecho con el servicio!

Never Sleep Srl
Italy
4 months using the app
December 6, 2021

Uso questa App per spedire le mie sculture in tutta Italia. Mi trovo benissimo non ho mai avuto nessun problema, mi piace perché è molto semplice da usare e ha dei prezzi vantaggiosi. Inoltre per qualsiasi problema posso rivolgermi all’assistenza. Nicola De Pirro è la mia referente ed è sempre disponibile e gentile, per qualsiasi cosa posso rivolgermi a lei.
Sono davvero soddisfatta del servizio

Giulia Tipo
Italy
4 months using the app
Edited September 13, 2021

La verdad es que la app va muy bien y la integración en shopify es buena y la atención al cliente por parte de mi agente Penélope Almazán es genial.

locomotero
Spain
4 months using the app
Edited July 20, 2020

Muy buena la atención al cliente (Sara Bertomeu). Además tiene precios y servicios muy competitivos. Recomendable 100%

Daonly Pets
Spain
4 months using the app