Reviews (951)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

October 15, 2020

I had the opportunity to do a demo with a packlink employee and the plateform seems convenient and easy to use. Very good client service as well. I look forward to start using packlink!

The Art of Cooling
Germany
5 months using the app
August 19, 2020

Funktioniert einwandfrei! Sehr guter Kundenservice (vom Markus betreut). Auch die Integration war reibungslos. Kann ich nur weiterempfehlen.

Zanabaq
Germany
5 months using the app
November 7, 2023

Applicazione fantastica, si integra perfettamente non solo con shopify, ma anche con altri marketplace come ebay o etsy. Supporto dedicato, nel nostro caso Brunella, eccellente, sempre disponibile e cordiale.
L'interfaccia è semplice e intuitiva.

Non credo ci siano app migliori per la gestione delle spedizioni. :)

VintageEcoes
Italy
5 months using the app
December 4, 2020

Service très bien implémenté dans Shopify, app efficace et claire, de plus leur service d'assistance est incroyablement rapide et efficace, je suis venue noter justement pour ça ♥

Mandelune
France
5 months using the app
November 16, 2021

Ottimo servizio clienti, grazie Brunella per la risposta immediata e guida per il nostro primo ordine efficiente!

ONECOVER
Italy
5 months using the app
March 24, 2021

Encantada con el servicio de Packlink y la atención de Jaime. Muy correcto el trato y de gran ayuda su cercanía.

DivinaSinMás Hair
Spain
5 months using the app
November 16, 2021

Me ha atendido Antonio Funes. La aplicación me gusta porque me permite agilizar bastante el proceso de envío y ahorrar tiempo.

ocean Su
Spain
5 months using the app
June 5, 2021

Am really happy with the service and the level of understanding of Jeffrey, he knows how to make you feel confident about it. Thank you

SKAL ACCESSORIES Ltd
United Kingdom
5 months using the app
November 18, 2020

Muy buena aplicación, muy facil de conectar, muy buenos precios, pero sobre todo gran soporte técnico, quien nos ha atendido ha sido Antonio Funes, nos ha aclarado toda las dudas y ayudado a conectar la tienda.

Yellowtech.es
Spain
5 months using the app
November 6, 2020

Aplicación intuitiva, fácil y práctica. Me ha atendido Antonio Funes, con un trato y un servicio excelente.

DLevante
Spain
5 months using the app