Reviews (953)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its seamless Shopify integration, which simplifies shipping management and automatically updates tracking numbers. They praise its user-friendly interface that streamlines shipping processes and its cost-effective pricing without hidden fees. The responsive customer support is frequently commended for efficiently resolving issues. Features like reliable label printing and a subscription-free option further enhance its appeal, making shipping operations more efficient.
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Jesús ha sido muy útil para entender la plataforma y la conexión con Packlink Pro ha sido muy sencilla, Recomendable!
J'ai une bon contact avec les personnes qui sont tout a fait dévouées, la simplicité d'utilisation laisse bcp de temps pour d'autres tâches tout en restant compétitif
I found this makes internet selling so much easier. It's perfect when everything is delivered but challenging when you try to track a late delivery. I have found my contact Jaime very helpful to get me started.
App works well never experienced any problems while using it. Tried other apps and they all are similar in operation so it purely comes down to the cost of the labels and these were cheaper than the other providers that we tried
UPDATE:
I realised when you subscribed to PackLink, someone from their team will get in touch with you and ask you to leave to a review (which explains why they have lots of good reviews but look at their reviews on Trustpilot!).
However, after a year of using PackLink, I can say their customer service is crap. Their processes are poor and don't make sense. The staff on the chat is not knowledgable and always tell you someone will recontact you but no one ever does. I have written emails to them but never ever had a reply.
AVOID!
WRITTEN BEFORE REALISING THEIR CUSTOMER SERVICE IS BAD:
Received excellent service from Alan who helped me set up PLP for my small business. He was here for me every time I had a question! Really good prices and everything is pretty easy to us so go for it!!
Salve, Packlink è un servizio veramente ottimo, facile da usare e con un supporto velocissimo e competente. Angelo Mattino ci ha assistito dall'inizio con professionalità e tutt'ora è presente per qualsiasi esigenza. Dopo tanta ricerca finalmente abbiamo trovato cio' che ci serviva. Complimenti!
Per le mie spedizioni mi affido solo a questa app. Semplicissima, funzionale e con prezzi dei corrieri competitivi. Brunella è il mio responsabile account e devo dire che è bravissima. Grazie
Très bon service, gain de temps important et dispositif simple à mettre en place - version gratuite intéressante
La atención al cliente por parte de asesor ha sido muy gratificante, ya que me ha ofrecido ideas y soluciones para mi ecommerce y he podido resolver muchas dudas que tenía pendiente, para así poder poner en marcha finalmente los envíos de productos de una manera fácil y práctica.
la personne qui s'est occupé de moi a répondu à mes questions et a résolu mon problème. Merci.
Merci Antonio Funes