Reviews (951)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

July 11, 2020

Me ha ayudado mucho Sara, me llamo y ha estado atenta en todo momento, un trato excelente. Recomendaría la app a todo distribuidor de ecommerce.

Black Bamboo Teas
Spain
2 months using the app
December 22, 2021

Sebbene Packink sia abbastanza intuitiva come applicazione senza il prezioso aiuto della Signora Eleonora Tacchi non sarei stata in grado di far funzionare tutto così in fretta, il suo supporto è stato indispensabile per me, mi ha aiutata con gentilezza professionalità e pazienza

myito
Italy
2 months using the app
June 2, 2020

Una atención personalizada y súper rápida. Nos explicaron el funcionamiento y resolvieron todas nuestras dudas. Muchísimas gracias estamos muy contentos con los nuevos módulos.

Con Mucho Mimo
Spain
2 months using the app
June 25, 2020

Excelente aplicación, fácil de manejar y los técnicos/comerciales te solucionan todas las dudas rápidamente.

Blvck House
Spain
2 months using the app
June 9, 2020

Muy buen trato al cliente, he sido atendida por Jesús y ha resuelto todas las dudas que tenía. Sin duda esta aplicación es muy útil para mi empresa.

Softly Beauty
Spain
2 months using the app
October 26, 2020

Personalized customer service with Jesus was excellent. Waiting time when queueing for a chat, could improve .

ROCORK YOGA
Spain
2 months using the app
Edited November 25, 2021

Mi sono trovato molto bene. Il supporto (nel mio caso Ciro) mi ha aiutato nel comprendere le potenzialità dello strumento. La piattaforma è di facile utilizzo e rapida nella gestione delle spedizioni. L'interfaccia utente è semplice e intuitiva. Mi piacerebbe maggiore integrazione con i tracking dei corrieri (che non erano completamente aggiornati).

Il Calendario dell'Avvento dell'Elfo Ben
Italy
2 months using the app
August 14, 2020

Service client au top qui nous guide pas à pas dans nos débuts. Je recommande fortement ce service. Une équipe très à l'écoute!

I love naturel
France
2 months using the app
July 3, 2020

Muy buena integración con Shopify. Muy fácil de usar y atención personalizada. Además ofrece los mejores precios de envío del mercado por su conexión con todos los transportistas

El patinete purpura
Spain
2 months using the app
April 29, 2022

J'avais un problème de choix de transporteurs après avoir fait une mise à jour... je ne m'étais pas aperçue qu'il fallait de nouveau cocher les différentes possibilités! Je croyais qu'elles s'ajoutaient automatiquement... Katia a été très efficace. En 5mn, tout était réglé!

Félin et Coton
France
2 months using the app