Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive shipping prices, variety of courier options, and time-saving automation features like automatic order importation and label printing. The customer service, particularly the dedicated account managers, is praised for their responsiveness. Despite some suggestions for improvement in its Shopify integration, the app is recognized for significantly reducing shipping costs.

Edited June 25, 2020

Application géniale pour gérer les expéditions.
Très bon tarifs de transports et très bon support téléphonique.

Savour'Hêtre
France
About 1 month using the app
Edited September 1, 2020

Ottimo servizio fornito da Packlink, utilissima l'integrazione con Shopify per controllare e creare tutte le spedizioni possibili partendo dagli ordini ricevuti. Servizio Assistenza eccellente, grazie Angelo! Consigliata!!!

Ottica Ducale
Italy
About 1 month using the app
May 14, 2020

Muy buena aplicación para la logística y un servicio excelente. Muy recomendable para la gente que busque un buen servicio.

DorPods
Spain
About 1 month using the app
February 23, 2021

We are using this app for both our Shopify and eBay stores in the UK.
This is a one-stop place to buy postage for orders.
They have great couriers including Hermes and UPS. We have a dedicated manager, Renata, who helped us every step of the way and was there every time we needed help - so big shout out to Renata :) Cheers,
Sam

Books & Goods
United Kingdom
About 1 month using the app
July 15, 2020

Me encanta la aplicación! Realmente es excelente a la hora de importar los pedidos y se cargan todos los datos a la primera. Mi asesor Antonio me ayudó mucho con la funcionalidad

FRONT-ROW SHOP
Spain
About 1 month using the app
November 17, 2020

Application qui fait gagner du temps sur les expéditions. Pratique, simple.
Mr Antoine Rivière m'a contacté rapidement et très bien conseillé.

Daskalidès Méru
France
About 1 month using the app
March 18, 2022

Perfect! Very happy with the app and the following ! Easy, efficient and very pro. We recommand 100%

Maison 77
Spain
About 1 month using the app
April 28, 2021

Très réactif, service impeccable. Hubert est très compétent et se rend disponible pour répondre à mes attentes en cas de besoin. A chaque fois que j'ai fait appel à lui il a répondu présent et à gérer mes problématiques avec beaucoup de professionnalisme. Je n'hésiterai pas à le solliciter pour toute question. La solution est vraiment top et facilite grandement la gestion de mes envois. Je n'hesiterai pas à recommander votre solution à mon réseau.

Maison Incens
France
About 1 month using the app
July 23, 2020

Really recommend - simple to use, good customer service, time saving. Pricing for UPS/DHL is good as well.

Kittens & Kink
Germany
About 1 month using the app
October 2, 2020

TOP SERVICE pour le lancement de ma boutique www.bbiofrance.fr merci Antoine a très bientôt pour de nouvelles commandes

BBIOFRANCE
France
About 1 month using the app