Reviews (953)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless Shopify integration, which simplifies shipping management and automatically updates tracking numbers. They praise its user-friendly interface that streamlines shipping processes and its cost-effective pricing without hidden fees. The responsive customer support is frequently commended for efficiently resolving issues. Features like reliable label printing and a subscription-free option further enhance its appeal, making shipping operations more efficient.

November 9, 2023

Muy contenta con Raul, no tanto con Shopify.

BIAAF LAB
Spain
3 months using the app
May 24, 2021

stiamo usando l'app per le nostre spedizioni e siamo pienamente soddisfatti. grazie anche a Brunella Esposito che ci segue come account manager

grill-babi~q
Italy
3 months using the app
March 26, 2021

App is great and prices are awesome. A lot of troubles with courier services happens, but it is not the fault of Packlink. Customer service is not easy to reach, but helpful. Overall, highly reccomended.

Consegnaistante.it
Italy
3 months using the app
December 24, 2021

Non ho ancora cominciato a spedire ordini, né ad usare Packlink, ma ci siamo limitati al settaggio. Fin qui, mi sembra un servizio eccellente, e Brunella è stata perfetta!

Visavì
Italy
3 months using the app
June 26, 2020

Applicazione molto utile e ben fatta, l'assistenza molto cortese e ben preparata...consiglio per chi cerca una soluzione facile per spedire i propri ordini.

ActionFiguresHouse.it
Italy
3 months using the app
June 1, 2021

I found Packlink researching online for the best shipping options and further discovered they had a Shopify app. At first I was a bit skeptical, because I thought the prices were too good to be true. But once the UPS driver came to pick up my first shipment, I knew Packlink would be an important part of my business' growth. I knew I could sell more since I could lower the shipping prices for my customers.
Easy to connect and easy to use. Very helpful support too. I was assigned an account manager from the start and he calls from time to time to check if everything is alright and if I have feedback for them. Amazing! What other company does that? I have had a few issues with DPD not coming to pick up shipments, but the Packlink team was very supportive and helped me out multiple times! I have recommended Packlink to a friend who has a Shopify store and he is also very happy.

Vanitasism
Germany
3 months using the app
March 14, 2023

Davide B è stato molto paziente e cordiale, mi ha dato tutto il supporto di cui avevo bisogno per utilizzare questo servizio!

Katherine Kaylock Shop
Italy
3 months using the app
December 26, 2023

Una gran aplicación que da un servicio perfecto a mi ecommerce. Muy agradecido a Raul Vacas por su ayuda.

Mara Ferrez
Spain
3 months using the app
Edited November 4, 2020

Muy buena plataforma y aplicación, la recomiendo para negocios que quieran ofrecer a sus clientes diversas opciones y tarifas.También gracias a Jesús Ganet, por la ayuda recibida durante la integración.

Macla Collection
Spain
3 months using the app
June 15, 2021

Trato perfecto y muy facil de usar, recomendable 100%. La chica que me ha atendido muy maja y pendiente en todo momento

Pheebsbrand
Spain
3 months using the app