Reviews (952)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless Shopify integration, which simplifies shipping management and automatically updates tracking numbers. They praise its user-friendly interface that streamlines shipping processes and its cost-effective pricing without hidden fees. The responsive customer support is frequently commended for efficiently resolving issues. Features like reliable label printing and a subscription-free option further enhance its appeal, making shipping operations more efficient.

June 23, 2021

Applicazione semplice da usare e utilissima. Eccellente anche il supporto da parte di Angelo Mattino.

t-shot Milano
Italy
About 3 years using the app
March 7, 2021

Funciona magnificamente, ademas que facilita todos los envios de una manera sorprende. Lo mejor es el servicio tecnico, extremadamente amables y te ayudan en todo! A mi me ayudo Eleonora Tacchi, y fue genial, hablamos en ingles, italiano y español. Por telefono me ayudo a configurar mi cuenta y a resolver todas mis dudas. De verdad que es la mejor!!!

Sicania
Italy
About 3 years using the app
April 29, 2021

I like the app but there are a few issues with it. i send large, heavy boxes so if a customer chooses two or three of them then it expects me to send it as one which isn't possible with 20kg boxes. If you send to different countries and you use a vat exempt service for their eori code (business to business) then you loose the vat on the postage too. I have contacted me rep about that but i am not sure where he has gone as i have no response from the last few emails. Sometimes the post code needs to have a space in it ,as well to make it work . hHving said that the postage is good value for money, the customer gets to choose from lots of different services. the collection is very handy and i find the app very easy to use

Forget Me Not Oils EU
Spain
About 3 years using the app
AUCTANE S.L.U. replied April 29, 2021

Thank you for your review. We informed your sales rep and our technical staff, they will contact you tomorrow.

Packlink Team

February 24, 2023

La app funciona muy bien en Shopify, es facil para usar y conviene que los datos del cliente ya estan introducidos. Gracias a Carmen de Packlink por su servicio.

VanVeer
Spain
About 3 years using the app
June 30, 2020

La plataforma es perfecta me ayuda bastante con los envíos me parece y muy útil para gestionar todos los enviós

Honky Tonker
Spain
About 3 years using the app
May 6, 2021

La aplicación es maravillosa igual que la atención de mi comercial Julia! Super sencilla de usar, y si tienes un problema te guían paso a paso! Recomendada 100%

MundoDidactico
Spain
About 3 years using the app
October 5, 2020

E' un app molto comoda e soprattutto di facile utilizzo. L'assistenza è al massimo, grazie al contributo di Angelo che è stato sempre presente (anche nella configurazione) e ci ha assistito per qualsiasi necessità. Ottima app e ottima assistenza!

Artema Arredi
Italy
About 3 years using the app
November 9, 2021

Ho scelto questo servizio per iniziare la mia avventura con l'ecommerce e ne sono molto soddisfatta. Per una persona che non è pratica con bolle e corrieri è secondo me la scelta ideale. Si aggancia direttamente al tuo ordine all'interno di shopify e tu devi solamente scegliere il servizio con cui effettuare la spedizione. In pochi click, abbastanza intuitivi, e senza dover fare un contratto con uno spedizioniere. Ringrazio soprattutto Brunella per l'assistenza nella configurazione del servizio e per i consigli molto utili.

Le Feltrin Beauty Shop
Italy
Almost 3 years using the app
November 30, 2020

La atención de Antonio ha sido muy buen, todas las dudas resueltas, la aplicacion resulta intuitiva y facil d eusar

whatpeoplesayvintage
Spain
Almost 3 years using the app
February 13, 2021

Renata was very helpful, she knew the exact problem I was facing and went straight in with the solution without beating about the bush. she was very polite and friendly. she kept her professionalism through out the phone call, I am very impressed with the service she provided. if all workers behaved like her, customers will never be frustrated.

Sailing Souls UK
United Kingdom
Almost 3 years using the app