Reviews (950)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

August 27, 2020

Sin duda un servicio que te facilita mucho la vida con los envíos además el servicio de atención al cliente es muy bueno y cercano, en mi caso por parte de Julia Boñaho.

POMI240
Spain
About 4 hours using the app
June 4, 2020

Easy to use and by far the simplest solution for shipping orders quickly and efficiently in France!

Loose Joints Publishing
United Kingdom
About 4 hours using the app
June 16, 2020

Me gusto bastante
Excelente servicio de atención a clientes, gestiones muy rápidas y completamente personalizado

shawe
Spain
About 3 hours using the app
June 2, 2021

El servicio ha sido muy rápido y efectivo. Trato acorde a lo solicitado y dudas resueltas con mucha profesionalidad.

MORRIS
Spain
About 3 hours using the app
September 30, 2020

Perfect integration with our Shopify eShop. Great customer service, and better shipping costs than other operators. Very happy so far.

ed'o
Spain
About 3 hours using the app
January 14, 2022

l' applicazione è intuitiva e completa, seleziono fra i migliori corrieri l'offerta a me più congeniale, l'assistenza di Brunella Esposito è stata impeccabile!

Fabbrica del Suono
Italy
About 3 hours using the app
April 29, 2021

Ich habe bereits einige Pakete über Packlink versendet und bin mehr als zufrieden.
1. Die Preise sind sehr gut! 2. Ich habe einen persönlichen Ansprechpartner was für mich sehr ausschlaggebend war, denn ich möchte nicht jedes mal mit einem anderen Sprechen das macht mehr Arbeit.
3. Mir wurde sogar geholfen meinen Shop mit Packlink zu verbinden SUPER SERVICE
letztere und wichtigste Punkt war das Packlink einen sehr freundlichen und kompetenten Ansprechpartner hat die mir bei allem geholfen hat. Ein großes Dank an die Frau Janin Engel Beste Grüße Öner Malcan

Malcan Greentec
Germany
About 2 hours using the app
June 2, 2020

Buena aplicación para la gestión de tus envíos, fácil y práctica. Altamente recomendable. Puedes importar tus envíos de manera sencilla y rápida

Gold Seeds Org
Spain
About 2 hours using the app
Edited February 16, 2021

Je vient de télécharger. L'application me semble bien et facile à utiliser mais sur la page "ajouter un service", je n'arrive pas à faire quoi que ce soit à cause d'un popup qu'on ne peut visiblement pas enlever du coup je suis bloquée

Vauvani
France
About 2 hours using the app
AUCTANE S.L.U. replied February 16, 2021

Merci pour votre review. Vous avez un plan basic mensuel, celui-ci n'inclus pas le CCS (Calculate Cost Shipping). Vous pouvez passer votre plan a un plan basic annuel qui vous permettra de configurer el transporteurs et de les proposer sur votre checkout.

N'hésitez pas à nous contacter pour plus d'informations

Packlink Team

December 9, 2021

This is exactly what my small store needed. I requested a call from them to talk through my options and within the hour Alan Shay called me. he was superb, very patient and very knowledgeable, and guided me through the whole process. This is going to save me a lot of time indeed. 10/10

New Defender Parts
United Kingdom
About 1 hour using the app