Reviews (953)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless Shopify integration, which simplifies shipping management and automatically updates tracking numbers. They praise its user-friendly interface that streamlines shipping processes and its cost-effective pricing without hidden fees. The responsive customer support is frequently commended for efficiently resolving issues. Features like reliable label printing and a subscription-free option further enhance its appeal, making shipping operations more efficient.

March 2, 2021

Packlink pro me fait gagner un temps fou dans l’expédition de mes colis. Super facile à utiliser et à connecter à son compte Shopify. Service client au top ! Des prix vraiment bien négociés ! Je ne peux que recommander. Merci !

L'ATLAS
France
6 days using the app
February 16, 2022

Très bonne application, SAV réactif
Dommage que la page pour mondial relay soit en anglais, une modification serait vraiment nécessaire

Infiny Bulles
France
5 months using the app
May 12, 2020

Good service for shipping. APP it doesn't really work. Orders are not getting updated tracking or status. Active shippings are not showing thorough the app. You always have to work on their online website to track and everything. They should try to invest few hours and fix the app at least for basic functionality.

La app non funziona, il servizio di spedizioni è carino. Va gestito quasi tutto dal web. La app passa solo gli ordini al sito. non puoi vedere tracking, non aggiorna tracking. Insomma non fa risparmiare molto tempo.

Concetto è
Italy
6 months using the app
AUCTANE S.L.U. replied May 12, 2020

Thanks for your review. We are working on those points in order to optimize our app.
Thanks for your feedback it's very helpfull

July 30, 2020

L'application est top, super pratique et gratuite! Antoine a été d'une aide précieuse aide, et a répondu à toutes mes questions.

Casa Viola
France
6 days using the app
May 20, 2020

Excellent et ce serait parfait si on pouvait avoir le numéro de suivi automatiquement dans la commande et dans le mail de confirmation d'expédition

Apoticaria
France
6 days using the app
June 22, 2020

It is a great app to optimize the time dedicated to shipping! Easy to install and very good connection.

Triphood
Spain
6 days using the app
November 29, 2023

La atención recibida ha sido excelente. Proporcionando toda la explicación y dudas que nos surgieron. Muy contentas con el servicio recibido.

Patamigos
Spain
6 days using the app
June 10, 2021

Great App, above all, very good, proactive and reactive service!
A pity that some destinations are not covered (switserland, USA, etc.) from our country (Belgium) but hopefully it will be the case soon? We recommend it of course!

Milk Away
Belgium
4 months using the app
June 24, 2020

funziona molto bene, davvero molto buona, veloce e semplice da integrare.
Assistenza Packlink davvero efficace ed efficiente.
Prezzi di spedizione davvero eccellenti e servizio di ritiro e consegna eccellenti.
Consigliatissimo

mvsmartbaby
Italy
5 days using the app
June 9, 2022

Je tiens à laisser un avis concernant le service client de Packlink. J'avais un problème concernant les modalités d'expédition. J'ai envoyé un mail via le service client et j'ai rapidement obtenu une réponse par téléphone. La personne qui m'a contacté, Hubert, a instantanément identifié mon problème et m'a aidé à le résoudre dans les minutes qui ont suivi l'appel. Merci encore pour votre amabilité et votre professionnalisme.

WCYS
France
5 days using the app