Reviews (945)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive shipping prices, variety of courier options, and time-saving automation features like automatic order importation and label printing. The customer service, particularly the dedicated account managers, is praised for their responsiveness. Despite some suggestions for improvement in its Shopify integration, the app is recognized for significantly reducing shipping costs.

June 29, 2022

App semplice ed utile che si interfaccia con Shopify molto semplicemente aiutando a risparmiare tempo ed evitare errori. Il servizio assistenza, nel mio caso, grazie all'account manager Brunella Esposito, è molto efficiente. Metto 4 stelle perchè si può sempre migliorare.

Oleificio Guccione
Italy
13 days using the app
October 13, 2020

Me ha atendido y ayudado Antonio Funes para descargar la app y la verdad es que me gusta mucho la app! Funciona super bien y los precios tambien son genial.

NieNie Ceramica
Spain
About 13 hours using the app
Edited May 2, 2021

Pratique et moins cher qu'une autre application utilisé, cependant c'est dommage qu'on ne puisse pas affranchir les colis pr les DOM avec la poste, que les points relais ne soit pas automatiquement sélectionnés et qu'on ne puisse pas non plus sélectionner tous les colis en même temps sur shopify pour les basculer sur packlinkpro !

KACOVA
France
13 days using the app
February 6, 2021

The app is complete and works well, the timing of sending communications to the customer can be improved. Great experience with the customer service, Ms. Brunella has solved all my initial problems.

suberartigianato
Italy
9 days using the app
June 6, 2021

great app for customers as they can choose they preferred courier. not so good for UK merchants as we are forced to pay each shipment as PAYG due to Direct Debit being unable for UK merchants.

The Kabbalah Store UK
United Kingdom
10 days using the app
October 12, 2020

nouvelle application installée sur ma boutique. les tarifs ont l'air corrects, l'interface claire et intuitive. Synchronisation avec Shopify qui fait gagner du temps.

Boutique Domaine de Champ-Fleury
France
6 days using the app
September 7, 2021

Penelope me ayudo en todo el proceso de implementación de la APP, así como estuvo pendiente de cualquier problema que pudiera tener mi equipo.

ODDA MAGAZINE
United Kingdom
About 5 hours using the app
October 4, 2021

Our account manager has been great since day 1, always available both via email and telephone. Clear and quick feedback in few minutes and no needed to wait for days before having an answer. Same experience via the online chat, available once we have started using the app. App very easy to install and use. Clear dashboard and opportunity to pre-set multiple standard info like sender addresses, packaging sizes and weight, everything very useful to speed up the labels preparation. We have been able to optimise our work flow and reduce the timing spent on the operational side of the orders preparation. A couple of things they could improve: opportunity to connect multiple stores to a single account; opportunity to leave to the client the chance to enable or disable some automations the app has as default (e.g. sending the tracking email once the label has been generated). Overall, great experience so far....

pureeros
Italy
4 days using the app
August 27, 2020

Sin duda un servicio que te facilita mucho la vida con los envíos además el servicio de atención al cliente es muy bueno y cercano, en mi caso por parte de Julia Boñaho.

POMI240
Spain
About 4 hours using the app
June 4, 2020

Easy to use and by far the simplest solution for shipping orders quickly and efficiently in France!

Loose Joints Publishing
United Kingdom
About 4 hours using the app