Reviews (952)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless Shopify integration, which simplifies shipping management and automatically updates tracking numbers. They praise its user-friendly interface that streamlines shipping processes and its cost-effective pricing without hidden fees. The responsive customer support is frequently commended for efficiently resolving issues. Features like reliable label printing and a subscription-free option further enhance its appeal, making shipping operations more efficient.

July 13, 2020

ho scaricato l'app grazie al contatto telefonico di ciro che mi ha guidato passo passo al caricamento dell 'app e all'account sul sito. Prezzi molto vantaggiosi , consigliatissimo

N'amuri cuore siciliano
Italy
17 minutes using the app
April 9, 2021

Todo perfecto, me parece super útil esta aplicación y la atención recibida por Julia ha sido espléndida. Gracias

MRclosetshop
Spain
15 minutes using the app
November 5, 2020

Todo perfecto, me llamó Carmen y me conectó ella misma la tienda en 2 minutos. Muy bien explicado y genial.

Madson Casual Football
Spain
13 minutes using the app
October 29, 2020

La app es genial, muy sencilla e intuitiva. Me atendió Jesús y todo perfecto, muy contento con la atención recibida.

ByKoen
Spain
13 minutes using the app
September 6, 2022

Sicuramente i migliori in questo servizio, ne ho provati di diversi ma Packlink è il migliore, lo uso da anni anche sulle piattaforme di Amazon ed eBay, è ottimo e permette di risparmiare molto tempo in fase di evasione dell'ordine.
In più grazie all'assistenza del mio account manager Angelo Mattinò il servizio è sempre molto efficiente. Complessivamente ottima integrazione

TommyD'Ago
Italy
12 minutes using the app
September 2, 2020

Nos ha atendido Antonio Funes, La aplicación nos funciona muy bien y nos permite un ahorro de tiempo importante.

Overbite
Spain
6 minutes using the app
March 18, 2021

Me he instalado la app para probar el servicio en mi tienda online. Para ayudarme en la instalación y funcionamiento me ha atendido Antonio Funes , que me ha sido de gran ayuda y me ha resuelto todas las dudas. La app es muy fácio y muy útil . Una lástima que para los clientes de Shopify Basic no podamos tener todas las funcionalidades que ofrece Pack Link , ya que facilitaría mucho el proceso de venta , envío y servicio post-venta.

Sister Birkin
Spain
18 minutes using the app
AUCTANE S.L.U. replied March 18, 2021

Gracias por tu review. Sabras que para poder ofrecer nuestros servicios en tu checkout puedes cambiar tu basic mensual por un basic annual. Ahoraras dinero en tu subscrption y tendras el CCS (Calculate Cost Shipping) incluido de manera gratuita y automatizaras aun mas tus procesos de envio.

Packlink Team

July 4, 2021

Clonky and buggy app. Had to add sender details three times as it failed to save or accept it. It couldn't find the post code until you try multiple times. And when we try to add delivery service, a fixed popup comes up that will not go away ("With your Shopify pricing plan, you can generate shipments from the orders tab, but you cannot display our shipping prices to your customers.").
Who's got the time to constantly be in touch with support for all these buggy apps if basic features fail?

LUXX
United Kingdom
14 minutes using the app
AUCTANE S.L.U. replied July 5, 2021

Hi,
Thank you for taking the time to leave a review. I am very sorry to hear about this situation.
Please contact us through business@packlink.com, make sure to send your Packlink user email, as it wasn't specified in your review, and I can ensure you we will do our best to find a solution to your problem.
Thanks
Packlink Customer Service team

April 8, 2022

Sehr schlecht API Schlüssel funktioniert nicht mal richtig nud fordert noch auf sich auch der Seite zu registrieren, No GO!

Anime Figuren - Genkidama.de / Anime Figuren kaufen u. vorbestellen
Germany
10 minutes using the app
AUCTANE S.L.U. replied April 19, 2022

Good afternoon,

Thank you for your comment and sorry for the inconvenience.

We will contact you to help you to resolve this issue.

Thank you in advance
Regards
Packlink Team

March 26, 2021

I was contacted directly by one of their operators (Ciro Impronta) who was professional and very helpful in helping me to better understand some of the features of the service. good!

JeanRia
Italy