Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop page building feature, which doesn't require extensive coding knowledge. They value the variety of design options, templates, and exceptional customer support, including video tutorials. The app's seamless integration with Shopify and mobile-responsive pages are also praised. It's seen as a cost-effective solution with a free version available. Some merchants suggest adding design copying and live web call support. Despite occasional slow response times, the overall merchant experience is positive.

July 13, 2023

PageFly cuts your design hours by a great margin. Their 24/7 technical support is like having your very own design team of developers on call 24/7 at a fraction of the cost of employing a developer. It helps that they have experienced developers who understand code. It makes PageFly a perfect partner to a Shopify store owner for supplementing the Shopify admin support with a dedicated, more deeper technical design partner always available when you need urgent assistance.

Vice-Tech
South Africa
4 months using the app
PageFly replied July 16, 2023

Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!

I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.

Rest assured that we will try our best to be a better assistant to you every day!

Orange - PageFly Team

Edited November 23, 2023

Recently, my experience with Pagefly has significantly improved. After providing feedback on my initial experience, the team at Pagefly has gone out of their way to ensure my satisfaction. Their customer support has been exceptionally attentive and helpful, addressing my needs as a business owner with great care and efficiency.

What stands out most is their commitment to ensuring a positive user experience. They have shown a genuine interest in responding to feedback and making meaningful improvements. The level of support and dedication I've received from their team has been outstanding, making me feel valued as a customer.

For anyone looking for a supportive and responsive page building service, I highly recommend Pagefly. They've proven that they truly care about their customers and are willing to go the extra mile to ensure satisfaction.

Anapana UK
Netherlands
8 months using the app
PageFly replied July 26, 2023

On behalf of my PageFly team, I would like to send you our sincere apologies for the bad experience you had with us. We’re sorry that you were disappointed with our app. I really understand your feeling through your words in your review.

When we received your feedback, our team had a meeting about the Analytics issue and we explained in an email after that.

We understand the severity of this issue and are devoting all our efforts to resolving it as soon as possible. We acknowledge this is a very serious bug and we are putting all of our efforts on this to fix.

I really hope that you can give us another chance so we can assist you with everything we can to make things right.

As a valued customer, your satisfaction is of the utmost importance to us, and we are determined to make things right. If there is anything else we can do to rectify the situation or if you have any further concerns, please let us know. We deeply empathize with the frustration and inconvenience you experienced with this serious issue.

We truly appreciate your continued support and trust in our app. We remain committed to providing you with the exceptional service you deserve.

PageFly | Kate - Customer Success Manager

November 22, 2023

Very easy to use and the support is very helpful

Athena and Co Official
Philippines
3 months using the app
PageFly replied November 24, 2023

Thanks for sharing your review with us and this made our day!

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our services for valued PageFly users like you.

Have a wonderful day, and take care!

Lucy - PageFly Team

June 14, 2023

One of the most amazing page builders out there. We have tried around 4-5 page builders yet and this one comes out on top. Trust us, we know what we have written here. The user interface is the best out there in PageFly. The support team is always available on Live chat and helps us in the most efficient manner..

HiFiNage
India
7 months using the app
PageFly replied June 14, 2023

Thank you for your feedback. I am so glad that we could help you through your issues when using our app. Really appreciate your time with PageFly.

If you have any other inquiries, please do not hesitate to let us know.

Warm Regards,
Tyler - PageFly Team

November 5, 2023

Amazing page builder. Support is amazingly good and competent! I would adjust their reply speed but that apart its perfect

kointy
Italy
13 days using the app
PageFly replied November 8, 2023

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Please don't hesitate to drop us a message anytime if you need any more help.

Regards,
Saeed - PageFly Team

August 6, 2023

I recently started using PageFly Page Builder for my online store, and I must say, their customer support is simply outstanding. Whenever I encountered any issues or had questions about the platform, their team was quick to respond and provided thorough assistance every step of the way. Their dedication and knowledge made the whole experience smooth and enjoyable. Thanks to their great customer support, I was able to create a stunning and functional website for my business. I highly recommend PageFly to anyone looking for a reliable page builder with exceptional customer service!

ChicMyChic
Hong Kong SAR
2 months using the app
PageFly replied August 10, 2023

Thank you for your review. We are so happy that you are satisfied with PageFly and our support service. This is a big motivation for us to improve our app and support!

Please let us know if you need help. Have a nice day!

Kate - PageFly Customer Success Manager

August 4, 2023

While I editing my website I see a pop-up says let us check your page. And I said yeah let see maybe they say 1 or 2 something useful. When ı entered the chat OMG the help they provide is unavailable. My helper named Orange and they help me with all tiny details ı haven't noticed. Even they fix it them self. Not me they fix my page.The conversation last about 1 hour maybe more answered all my questions. I mean I never expected from anyone, any service giving that much care about even it's free users. Pagefly gain my trust and my respect. 10 OUT OF 10.

MyTrendZone
United Kingdom
3 months using the app
PageFly replied August 7, 2023

Thank you for leaving us an amazing review on App Store.

Your kind words mean the world to us, and they truly inspire our team to strive for excellence.

Rest assured that we will try our best to be a better assistant to you every day!

Orange - PageFly Team

June 26, 2023

I have some issues with the settings for my Product page and the people from PageFly helped me allot. They are so fast, concise, quick to response and very easy to communicate with them. Thank you guys all, specialy to Tyler.

Superior Casa
France
About 1 year using the app
PageFly replied June 30, 2023

Thank you so much for your lovely words!

I'm happy to know that we were able to assist you with your product page settings.

We will keep working hard every day to make our support and app better for you.

If you have any more questions or need further assistance, feel free to reach out. We're always here to help!

Kind regards,
Tyler | PageFly Team

August 30, 2023

Making your landing pages is hard. But Pagefly and their support team help you and guide you exactly on how you can make the page that you want to create! No limitations on pagefly until now I was able to create every detail I wanted.

AMUNORI
United States
2 months using the app
PageFly replied September 5, 2023

Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!

I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.

Rest assured that we will try our best to be a better assistant to you every day!

Have a nice day!

Regards
Aasim - PageFly Team

June 15, 2023

PageFly is the e-commerce buddy I never knew I needed! It's like having a magic wand for my store—easy customization, cool designs, you name it. And their customer service? Top-notch! They've got my back 24/7, answering questions faster than I can Google 'em. PageFly, you're a lifesaver!

Finisher Secrets
United States
Over 1 year using the app
PageFly replied June 15, 2023

Hi there,

Thank you so much for taking the time to share your experience with PageFly. We take pride in knowing our customers are happy with PageFly.

Feel free to contact us whenever you need help.

Emad - PageFly Team