Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop page building feature, which doesn't require extensive coding knowledge. They value the variety of design options, templates, and exceptional customer support, including video tutorials. The app's seamless integration with Shopify and mobile-responsive pages are also praised. It's seen as a cost-effective solution with a free version available. Some merchants suggest adding design copying and live web call support. Despite occasional slow response times, the overall merchant experience is positive.

July 24, 2023

The app has been great so far! It opens up a lot of customizations that you normally would not get through the standard app unless you're an adept coder. I find that they offer more variety in their available templates, as well as make it easy to save your own page and section templates! I've even been able to present my store with a custom header & footer, despite the free Shopify theme I'm using not allowing such customizations. Because of this app, I feel my store can present itself in a much more professional manner, and falls more in line with other retailers of my industry.
If I come across anything I'm unfamiliar with, the customer support team has been extremely friendly and helpful, quick to respond, and has resolved everything asked of them!

Main St Excl
United States
28 days using the app
PageFly replied July 26, 2023

Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!

I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.

Rest assured that we will try our best to be a better assistant to you every day!

Orange - PageFly Team

April 25, 2024

Customer Service is responsive & helpful! This is the best interface to be use to design my homepage & user friendly!

Zest Livings Quality Sofa Online
Singapore
October 18, 2023

They have the best customer service and are always available. Very thorough and detail oriented.

Memorygram
United States
8 months using the app
PageFly replied October 24, 2023

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Please don't hesitate to drop us a message anytime if you need any more help.

Regards,
Aldwin - PageFly Team

June 26, 2023

I got pagefly from the begining of my store and i would recommand to anyone because they have a lot of tamplates to start from.However i encountered some problems because of the conflict with other apps but the support staff was always there for me,even coding was done by them promtly and very very fast!

HomeLockTechnology
Romania
6 months using the app
PageFly replied June 30, 2023

Thank you so much for taking the time to leave us a wonderful review.

I am truly happy that you had a positive experience with PageFly and I've read your feedback many times!

Once again, thank you for your trust in us, and do let us know if you need any help.

Have a nice day!
Abed - PageFly Team

July 18, 2023

I just had probably a basic problem but I work in a field that uses graphic design every day without being an actual designer so I'm not useless, and I don't have $15,000 to spend on a custom coded website as I rebuild my business after moving from NYC to the UK.

I asked on the chat how I could create a custom icon rather than the stock icon divider because it's not an option and I spent plenty of time trying to mess around with it myself. Within 5 minutes I was sent a Loom video of a screen recording showing me exactly how to do it, it was so easy and well within the parameters of what the average person could do.

It's been great so far and limitless.

Embify
United Kingdom
About 1 month using the app
PageFly replied July 20, 2023

Hi,
I really appreciate you taking the time to share your experience and being so open with us. This means a lot to me and my team.

Please don't hesitate to drop us a message anytime if you need any more help.

Regards,
Sun - PageFly Team

June 14, 2023

This app is amazing, I can customize my shop in every single detail. Also, when I don't understand some thing, I open the live chat support, and they are so kind and professional. They solve my problems in a few minutes every time I reach them. Also, the response time is VERY short, and you can get assistance within one minute.

sneakercomfort
Israel
4 months using the app
PageFly replied June 14, 2023

Thank you for taking the time to share your opinion on PageFly.

We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Your satisfaction is our top mission and we are happy to achieve this.

We are always here, anytime you need so feel free to let us know if you need our support. Have a great day!

Lin | PageFly Team

November 25, 2023

The customer support is great, quick and timely feedback. Resolved my issue by pinpointing the exact problem.

fopish
United States
1 day using the app
PageFly replied November 27, 2023

Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.

Please don't hesitate to contact us anytime if you need any more help.

Mika - PageFly Team

November 8, 2023

Builder is lightweight yet powerful, their support is amazing especially with conflicts in coding. Thanks Cookie for the help

Bicolana Chilli
Australia
10 days using the app
PageFly replied November 13, 2023

Thank you so much for your amazing review, it really means a lot to me and my team to know your feedback.

Please let us know if you need any assistance, we are always here for you.

Cookie - PageFly Team

July 11, 2023

PageFly is a superb page builder that Shopify sorely needs (even in 2.0) with fantastic customer support. It makes using Shopify a thousand times better. It's got a few quirks, however, the team is so responsive, helpful and kind, it feels like they're part of your business. It took me about a week of focused days to get the hang of it because it's got so many options -- very much worth it. It's pricey too but it makes Shopify a completely different -- and way better -- option for anyone who cares about design and good communication. Remarkable and gorgeous.

Colormaiden dot com thanks you.

Colormaiden
United States
About 2 months using the app
PageFly replied July 12, 2023

Hi,

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Please don't hesitate to drop us a message anytime if you need any more help.

Have a nice day!

Regards,
Hamza - PageFly Team

December 14, 2023

Rosie is really helpful Great communication and solve my problem like my office collogue helped me.

Storex
United Kingdom
About 4 hours using the app
PageFly replied December 19, 2023

Thanks for taking the time to share your feedback with PageFly. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!

If you have any questions or need help, feel free to contact us at any time at the Live chat window.

Rosie | PageFly Team