PageFly Landing Page Builder , 10,079 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, extensive features, and customization options. It enables the creation of responsive, brand-aligned pages. The customer support is often praised for its quick and efficient responses. Merchants value the app's affordability and its compatibility with multiple other apps. Some merchants suggest adding templates from high-converting stores. Despite a few criticisms, many find it a reliable tool for creating visually appealing, high-converting pages.
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Learning PageFly is pretty simple and their customer service is amazing! Thx Dan and Sani for helping me! I really appreciate your time and expertise.
It has been a pleasure serving you and supplying you with a delightful experience. PageFly is committed to providing our customers with only the highest quality delivered through dedicated customer service. And we hope that we can have the pleasure of providing PageFly for you in the forthcoming years.
PageFly | Kate - Customer Success Manager
This app was a bit confusing at first but I was able to chat with Emad and Angel through the PageFly support chatroom and they were able to solve my issues. I appreciate the excellent customer service that they provided.
We are so happy to hear your feedback when you use PageFly. We really value your opinion and this means the world to us and to our team.
Regarding your feedback that you felt confused initially, I agree with you. We know that when first starting using PageFly, it can make you feel confused, and as you mentioned in the review.
We are trying every day to make PageFly better and better to meet your needs.
If you have any questions, feel free to drop messages in the Live chat so we can assist you.
PageFly | Kate - Customer Success Manager
PAGEFLY support is the best! They have a 24 hours chat support and all of the representatives are very helpful and accomodating! The app itself is very easy to use and PLUS factor are the people behind the app who are always available and willing to help out!
We are so happy when reading your feedback on the App Store because it really means the whole world to us.
PageFly always prioritizes customer satisfaction on top and we always try to do that all the time, so your feedback lets us know how we are doing, thank you a lot.
Our team is also trying so hard to improve PageFly to bring you a useful tool and give you more satisfaction.
Feel free to let us know if you have any further questions.
PageFly | Kate - Customer Success Manager
Touriq who helped me fix issues was good. Good customer support. App is easy to use so far, though it has it's challenges.
Happy New Year!
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
PageFly | Kate - Customer Success Manager
This is an extremely solid app! I've definitely got our money's worth out of this. One con though, is that your elements (e.g. a paragraph), can be nested within multiple "parent" elements like columns and rows. The service provided here really is fantastic, and they've helped out a lot over the duration of my website development. The default styling settings on columns/rows can sometimes override all the styling settings of the paragraphs and other elements within it, which can be very frustating. All in all, it's still quite fantastic.
Thank you so much for leaving us a review, we are so grateful for that.
We took all your recommendations and suggestions into consideration and we will have a careful discussion with our Dev team to improve our app better.
We are here anytime you need us so please feel free to discover PageFly and let us know if you have any questions or need any assistance.
We really appreciate it if you have any further recommendations for us.
PageFly | Kate - Customer Success Manager
We used this app to add additional pages (please note this was 2) to our shopify platform. We had chosen the free version a year ago and everything was working wonderful. Fairly easy to use and the support was fine.
We did our last update to one of these pages about 6 months ago, where we informed that the application plans had changed (with no notice).
After reaching out to support to be told that we are receiving an amended version, but the only way that we are able to update one of the two pages was to upgrade to a $15/month program. Which makes no sense for what we are using the program.
If you are wanting to edit more then 1 page or build multiple pages then wonderful program to use.
Biggest issue for us was the lack of communication to their users who were on the other side using their "free version" only to be stuck in a situation not to update their clientele and not have any rectification versus telling us to pay the fee. And now having to start from scratch
***UPDATE
We were contacted by the management team in less the 24hrs, and the situation was immediately corrected and we were assured that the changes needed in both our service and the support team have been updated.
I was very impressed with the promptness of Kate who went above and beyond to explain what happened and rectified the situation. A very good program to use and with the communication improved I can certainly change my initial rating from a 2 to a 4 almost 5.
Thank you for taking your precious time to share your experience with PageFly.
On behalf of the PageFly team, I would like to sorry because your experience did not match your expectations.
Your feedback helped us to review and look back to make things better and we will try to avoid making confusion in the future and we will try our best to do everything to optimize the lack.
We always aim to deliver a great experience. Thanks for taking the time to bring this to our attention.
And feel free to reach out to us anytime when you have any questions or problems, we are always willing to assist you.
Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager
Amazing customer service I have always been thoroughly helped with all issues I've encountered! Would like the user experience to be improved.
Thank you so much for such a detailed review to PageFly. We are so glad that our support team could help you to solve all issues.
Regarding the issue that you mentioned in the review, thank you so much for your recommendation, we are trying our best to improve PageFly better and better to improve user experience and reduce issues as much as possible.
Please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
I experienced several bugs in my product pages, which were raised by my Customers - f.e. "Add to Cart" button stop working. The customer service has been always very good and I got very good support. I wish that the app would be more stable, the bugs are happening two often on my published pages, but still 4 stars because the customer service tries to give a very good support and fast response.
This is the first time I have used this software, it is not very easy to operate, and the customer service response is relatively slow, but the customer service is very patient to answer questions, and give a more convenient method, I think I will operate this software smoothly
Thanks very much for your balanced and fair review for PageFly.
We are so happy that we were able to help you to solve your problems.
We know that when first starting using PageFly, it can make you feel confused, and as you mentioned in the review, it's not very easy to use.
Therefore, we hope that you can use PageFly more and we can work with you on the long road. We also have been trying our best to improve PageFly more friendly and better.
If you have any further questions, please let us know via the Live chat. We are always happy to assist you.
PageFly | Kate - Customer Success Manager
I have been on the paid plan for a while. All basic functionalities to set up your page available, excellent customer service - working around the clock and eager to run extra mile to help you out. 4 stars, not 5 for the fact that a few weeks after I downgraded (all pages set, I didn't need a tool for page building) - terms and conditions have changed. Note for new users: if you downgrade to free plan you cannot edit content (typos, phrasing etc) any more on all but 1 page.