Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, extensive features, and customization options. It enables the creation of responsive, brand-aligned pages. The customer support is often praised for its quick and efficient responses. Merchants value the app's affordability and its compatibility with multiple other apps. Some merchants suggest adding templates from high-converting stores. Despite a few criticisms, many find it a reliable tool for creating visually appealing, high-converting pages.

October 24, 2022

On the one hand, the support you get is good. Touqir has helped me solved the problems I had with the connection to my provider's sign up form. On the other hand, it's a pitty their free service is so limited, I wish I could do more with them. Thanks again for the help.

Tapafina
Belgium
12 months using the app
PageFly replied May 9, 2023

My heartfelt thanks for your review. Your feedback means a lot to us and we will do our best to deserve your trust.

We have been continuously striving, to improve the quality of product and services, bringing practical values to return for your trust.

Please don't hesitate to contact us anytime if you need any more help.

Best regards,

PageFly | Kate - Customer Success Manager

Edited April 1, 2021

I've been building a 'teaser' landing page to collect email addresses. It's pretty good in terms of step by step guides, having not done anything like this before, it's quite difficult at the start. The online chat support with the pagefly staff are amazing though, they've helped so much and get you out of pickles all the time (well for me anyway!)

We Are Bahari
United Kingdom
12 months using the app
PageFly replied April 8, 2021

We are so happy when we read your review on the App Store, thank you so much for it.
Customer satisfaction is the top priority that we always care about, so we are always trying our best to assist.
And I know it could be quite difficult for when you started with PageFly, however, if you are familiar with PageFly, you will find it not difficult to use. And our whole PageFly team is trying day and night to work hard to make PageFly more friendly.
We really appreciate it if you have any further recommendations for us.
Please do not hesitate to contact us via Live chat whenever you have any questions.

PageFly | Kate - Customer Success Manager

October 2, 2020

Extremely Helpful, I had difficulties in setting up the page and Paula from the Support team was there in every step to make me understand and resolve my issues. Thank you so much. I can't wait to see the response on my new page. I only wish the interface was more simpler hence 4 :)

Playfultrails
India
12 months using the app
PageFly replied October 7, 2020

Thank you so much for your detailed review. Customer satisfaction is our main priority and we are ecstatic that we met that mark.
And we truly understand that the interface can make you feel quite complicated, but thanks for your detailed review, we have been trying day and night to improve PageFly and make it better day by day.
We are always happy to be able to help you, so if you need help, just let us know by leaving messages in the Live chat.

Have a nice day!
PageFly | Kate - Customer Success Manager

April 2, 2020

Excellent customer support team! Fast and helped me with my problem pretty quickly and easily. Building the page itself can take some getting used too and navigating your way around will take a few goes. But overall fantastic - and free!

AEQUILL
United Kingdom
11 months using the app
December 1, 2022

Had a really positive experience with pagefly. For a shopify novice, creating great looking webpages was a smooth ride once you get a hang of the system. Had a bug with the cart not getting updated, - victor was super responsive and efficient to do the bug fix. Great tool.

Rawr4Dogs
India
11 months using the app
PageFly replied December 1, 2022

Thank you so much for your amazing review! This is our motivation for us to improve our app and support to serve you even better.

While using PageFly, there are some issues but we are always here for you to help you.

Don't hesitate to let us know if you need any assistance.

Have a nice day!

PageFly | Kate - Customer Success Manager

April 2, 2021

The system was complicated and it's difficult for beginners, but the customer service was always ready to help.

Unihertz
Hong Kong SAR
11 months using the app
PageFly replied April 8, 2021

On behalf of the PageFly Team, thank you so much for leaving us feedback.
We know that PageFly can be complicated for beginners so we are trying days and nights to improve it better and make it more friendly. We are also happy if we can receive any recommendations or feedback from you so that we can improve PageFly as well as our support quality.

Please feel free to contact us via Live chat whenever you have any questions.

PageFly | Kate - Customer Success Manager

Edited November 16, 2022

SAV parfait ! Merci pour votre aide et vos conseils dans l'amélioration de notre UI et ses aspects techniques. Un plaisir d'échanger :)

Cafe Koota
France
11 months using the app
PageFly replied November 21, 2022

Merci beaucoup pour votre critique honnête. Nous l'apprécions vraiment et continuerons d'essayer chaque jour de mieux vous servir.

Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous le faire savoir !

PageFly | Kate - Customer Success Manager

Edited April 14, 2021

the very very good point is the support ! the app is great and allows you to build your page as you want.

CARRÉ-TROPICAL.FR
Guadeloupe
11 months using the app
PageFly replied February 9, 2021

On behalf of the PageFly team, I would like to thank you a lot for your feedback.
We really appreciate your feedback. Your feedback means a lot to us and we are so glad that we can assist you and you are pleased with the result.
PageFly always puts customers first and our whole team is always trying our best to help and assist you whenever you want. Thank you for your trust.
Please do not hesitate to contact us if you have any questions.

PageFly | Kate - Customer Success Manager

May 8, 2019

Good App, still working through some bugs but gives a nice level of customizability to pages, that's why it's not a full 5 stars.

Ritual Energy
United States
11 months using the app
April 10, 2021

The app throws out some issues and it's not always easy to understand why. I personally preferred the old editor. However, I dealt with Shagar over live chat today and he was incredibly knowledgeable and helped me solve my issue FAST! Can't argue with the customer service

Tahiti Vapes
United Kingdom
11 months using the app
PageFly replied April 14, 2021

Thank you for leaving us feedback on the App Store, we really appreciate your feedback. We always put customer satisfaction first and our whole team is always trying to assist customers as best as possible.

Thank you for your time with us and we appreciate your feedback for our new version.
We will try our best to fix all bugs as well as improve your app.

Please let us know if you have any questions or recommendations.

PageFly | Kate - Customer Success Manager