Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop page building feature, which doesn't require extensive coding knowledge. They value the variety of design options, templates, and exceptional customer support, including video tutorials. The app's seamless integration with Shopify and mobile-responsive pages are also praised. It's seen as a cost-effective solution with a free version available. Some merchants suggest adding design copying and live web call support. Despite occasional slow response times, the overall merchant experience is positive.

April 18, 2023

I love the templates they have in stock. just had to figure out how to put everything in other. i got help faster than expected and fixed the problems i was having including a video describing how it was fixed.

Beautifuleverydayshop
United States
10 months using the app
PageFly replied April 18, 2023

On behalf of the PageFly Team, thank you for your feedback on your experience with PageFly.

This is a motivation for us to improve our app better to make it easy to use and more useful for you.

Please let us know if you have any questions or need help.

Have a great day!

PageFly | Kate - Customer Success Manager

November 16, 2020

It's quite user friendly and less of a learning curve than other apps considering the cost. Also the tech support service is great. Definitely happy with this app and would recommend it.

AFSBio Inc.
Canada
10 months using the app
PageFly replied November 20, 2020

Thank you so much for such a great review to PageFly. Your review is really incredible for us.
Your feedback really means a lot to our PageFly team because we always try to make customers satisfied by improving PageFly day by day.

Please feel free to let us know if you have any questions or recommendations.

PageFly | Kate - Customer Success Manager

March 27, 2020

Great to get started building your own pages! Way better than standard Shopify features and well worth the pro or premium price!

PREMVIDA
United States
10 months using the app
September 15, 2022

The supporting service was amazing, that's what a client wants. Also the page and the import and export options work really good.

EncaladaImport
Peru
9 months using the app
PageFly replied September 22, 2022

Thank you so much for your feedback. We are pleased to hear that the quality of our support is great and the import/export functions are helpful to you.

The customer satisfaction is always our responsibility. So rest assured that your issue will always be resolved when contacting our Live Chat Support.

Best,
PageFly | Kate - Customer Success Manager

Edited June 14, 2019

This people here in PageFly customer service are amazing and so kind. They give response and fix all my problems! Thanks!

WIOHAIR
Spain
9 months using the app
July 31, 2021

i like the fact that the chat feature is easy to contact support and the support team really stays on with you until your problem is solved.

Academic Network of Dance
United States
9 months using the app
PageFly replied August 2, 2021

Thank you for choosing and using PageFly. We are so happy that you found the support team helpful for you, this is what we are always trying to achieve because customer satisfaction is our mission.
We really want to know more about your feedback and recommendations for our app so please let us know if you have any further questions or requests and comments via Live chat.

Thank you for your time with us, have a great day!

PageFly | Kate - Customer Success Manager

June 30, 2021

I find the app to be not intuitive and therefor difficult to use. However, the support team has been really helpful which has made it all a bit easier for me. There are tons of videos out there, but talking with the support team actually helps me find the right videos I am looking for.

Angler's Coffee
United States
9 months using the app
PageFly replied July 11, 2021

We were thrilled to read your review for PageFly. We are so glad that we were able to support you to solve your issues.
Thanks for your detailed review, we know how we are doing and what we need to improve.
We are trying to improve our app to make it more friendly and easy to use for you.
Let me know if you have any questions.

PageFly | Kate - Customer Success Manager

July 11, 2022

5 star for their customer service(Cookie). Very swift and effective response.
At first, I'm not used to the new app for page builder since I think it was complicated to edit. Now I think t it's useful and come with lots of temples. At this price, it's great.
But it still has some limits, such as I can't create a product comparison with images. The table can't insert any images. And the section must have to publish so that I can use it directly again. But if I publish all the small sections I like, the section will be included in the publishable slots. Then I will lose the quota of a page.

IQUNIX.store
China
9 months using the app
PageFly replied July 13, 2022

Thank you for your detailed feedback for us. We always try to bring great support quality to our customers and I am truly happy that I could be able to do this.
Regarding your feedback about our app, I did take note and I will forward it to our development team so they can take the time to check and investigate all your comments and improve our app. I truly understand your suggestions and I hope that in the future, we will do more to bring you a more powerful page builder app.
Feel free to let us know if you have any concerns, we are always here for you.

PageFly | Kate - Customer Success Manager

February 24, 2023

The support is very accessible and they answer quickly, they answer all your questions and if they don't have them at that moment they pass you to specialized people.

Onpost
United States
9 months using the app
PageFly replied February 26, 2023

Thank you so much for your feedback. I'm glad to know that I and the support team have been helpful to you. We always aim to make sure you have a great experience with us.

Our support team is online 24/7 on live chat so feel free to let us know if you need any assistance.

Kate - PageFly Customer Success Manager

Edited February 18, 2022

utilisée pour réaliser une page que notre template ne pouvait as nous fournir, j'ai trouvé l'application particulièrement utile. Ce qu'elle pourrait perdre en simplicité, elle le gagne grandement en liberté d'action, en plus de permettre d'ajouter des bouts de sites provenant d'autres plateformes
Par contre, l'usage de l'anglais est le minimum requis pour utiliser correctement l'application.
Le service technique est très rapide. J'ai reçu Zee, elle a été très rapide et courtoise avec moi, en plus de sa patience.

Café Graal
France
9 months using the app
PageFly replied February 24, 2022

Bonjour, merci beaucoup d'avoir choisi PageFly pour votre boutique et nous sommes ravis que vous ayez trouvé PageFly utile.

PageFly donne toujours la priorité à la satisfaction du client et nous essayons toujours de le faire tout le temps, donc vos commentaires nous permettent de savoir comment nous nous en sortons, merci beaucoup. Nous améliorons constamment notre application pour la rendre meilleure.

Notre équipe d'assistance est toujours prête à vous aider chaque fois que vous en avez besoin, alors n'hésitez pas à nous faire savoir si vous avez des questions ou des recommandations.

PageFly | Kate - Responsable de la réussite client