Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, extensive features, and customization options. It enables the creation of responsive, brand-aligned pages. The customer support is often praised for its quick and efficient responses. Merchants value the app's affordability and its compatibility with multiple other apps. Some merchants suggest adding templates from high-converting stores. Despite a few criticisms, many find it a reliable tool for creating visually appealing, high-converting pages.

January 23, 2021

Amazing page builder and even better customer service! This page builder helps take my designs to the next level.

Zior Studios
United States
Over 2 years using the app
PageFly replied February 2, 2021

Hi Megan,

Thank you for your awesome review, I'm happy to be able to help you on your requirements. please do reach us anytime for any type of issues or concerns.

And we're available 24/7.

Shagar - PageFly Team

October 21, 2019

Used PageFly to customize pages for my site and needed support with certain customizations. Randy was fantastic, very knowledgeable and patient in showing me what I needed to do. Great support!

Miniature Owl
Canada
Over 2 years using the app
April 7, 2021

Their customer service is amazing, really truly brilliant, the instant chat feature is immeasurably valuable - the staff are v knowledgeable and can always help. THANK YOU.

PomPom
United Kingdom
Over 2 years using the app
PageFly replied April 8, 2021

Thanks for sharing your review with us and this made our day! Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you. Have a wonderful day, and take care!

PageFly | Kate - Customer Success Manager

January 28, 2021

Great app to help you create custom webpages for your site. Customer support is top notch — there's always someone to help and I've appreciated it over the years using their product!

Lioness
United States
Over 2 years using the app
PageFly replied February 1, 2021

On behalf of the PageFly team, I wanna thank you for the wonderful review and the lovely words. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem. Thanks for placing your trust in us and your willingness to share.
Please feel free to contact us should you have any further questions.

Once again, thank you!
PageFly | Kate - Customer Success Manager

January 21, 2021

Great app! Has a lot of features. The help chat is great! Someone give Gabriel from Pagefly helpdesk a goddamn raise! I definitely recommend this app has good tutorials on youtube and you can give your pages a little bit of spice! Pages you get from Shopify are limited and boring

LIMEthefactory
Belgium
Over 2 years using the app
PageFly replied February 2, 2021

Hi Anastasya,

Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.

Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.

If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! 💪

Have a wonderful day, and take care!
Gabriel - PageFly Team

March 16, 2023

Great app and good support
Had some issues but got good help from the live chat that fixed it for me quickly.

Sólheimar
Iceland
Over 2 years using the app
PageFly replied March 16, 2023

Thank you for your feedback. I am so glad that we could help you through your issues when using our app. Really appreciate your time with PageFly.

If you have any other inquiries, please do not hesitate to let us know.

Warm Regards,
Chloe - PageFly Team

January 24, 2021

Great online chat support. Even I sent the message at Asian time zone, got very prompt and helpful answer.

Pastayuri
Japan
Over 2 years using the app
PageFly replied February 2, 2021

Thank you for your generous review, I'm happy to hear that you are loving our services so much, Please reach us anytime for issues or Queries.

Shagar - PageFly Team

January 27, 2022

Pagefly helped me build some fantastic custom pages to showcase my store's skincare products and their ingredients. One of the best features of this App was the 24/7 support. The support team are so knowledgeable and prompt and provided me so much invaluable help. I would highly recommend this App.

Blue Edition
Australia
Over 2 years using the app
PageFly replied February 10, 2022

Nick, thank you so much for your kind words. Please let us know if you need help, we are always here to help.

Have a good day Nick, you just made my day :D

Faris | PageFly Team

October 18, 2020

Great product to build custom pages without heavy dev. Great service if there are issues! Live Chat works well and actually solves problems.

Tripod Coffee
Australia
Over 2 years using the app
PageFly replied October 23, 2020

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.

Angle | PageFly

June 19, 2021

I'm personally using the free version of PageFly. I was anticipating something quite restrictive with an incentive for us to buy some kind of subscription package in exchange for basic features. Something along the lines of, "you've reached your maximum limit of 3 text boxes. Please purchase our subscription package to add 3 more" kind of thing. That's why, when I actually started using it, I was FLOORED by the sheer flexibility of the page builder. I have not encountered ANYTHING to this moment that I wanted to do, that was hidden behind a paywall. Granted, I've seen some things about how having extra home pages are a pay-only feature, but that seems very reasonable. With regards to the editing suite itself, it is extremely flexible and perfect for someone like me who wants to intuitively design a basic website. The possibilities seem endless, especially when you realize you can use CSS code to edit your text and shapes beyond the "built-in" features of the app itself. With regards to intuitiveness, it *did* take me a while to get a hang of. I wasn't able to jump in and instantly master everything. I spent about a day and a half running in circles, slowly learning how to do very basic things like add text boxes, correctly format pictures, etc. Furthermore, don't expect much if you Google, there's a couple of articles and basic YT videos, but it's not like there's a big online community on sites like Reddit with readily available answers to your questions. However, that was made moot by the below: I ended up reaching out to their support for help, and it turns out they have a fully-staffed 24/7 support team. These people aren't reading off a script, either, it was like chatting with a friend on Discord. I explained I was new to shopify and was trying to understand how I could manipulate the interface to get it to do what I wanted. The support agent, Cristian, immediately sent me over clear instructions and was patient with me as I blundered about the interface. The support staff seem genuinely friendly, there's no language barrier, and they'll devote some time to helping you out, even if (like me) you're only using the free version. That was probably the most pleasantly surprising thing to me. Now, after about 2 and a half days, I'm finally really starting to get the hang of the editor. It may seem finicky at first, and it might be, but once you get through the frustrating phase and start understanding how to manipulate items, everything just clicks. I was also worried that I'd need to pay a subscription fee in order to make different home pages for different devices (mobile, computer, etc), but alas! It turns out that they have a fully-built in feature to dynamically change every single item (spacing, text appearance, etc) built-in to the app itself, for desktop, laptop, tablet, and phone. What a relief it was to see that! Closing summary: The perfect solution for your first website. Can be finicky at first, give it 2 days of frustration and then you'll be very happy. Almost no editing features hidden behind a paywall. Super responsive and friendly support. This app EASILY earned its 5 stars in my eyes.

Just Argan by Saha
United States
Over 2 years using the app
PageFly replied June 23, 2021

Hey Patrick!!

Wow, you left me speechless, I do really appreciate so much all the time you took to write such a heartily and honest and detailed review.
Thank you so much for all your words and energy.
All of our staff do work really hard to try to keep the app as easy to use as possible and to help you build the best store as possible as well, focused on high conversion rates and amazing designs. We do take our customer's stores really seriously and we try to get back to each one of them as quickly as possible whenever there is an issue or a question.
Yes, we do work 24/7 as we have staff all over the world and are always ready and willing to help. And, yes! We do offer all of our features, templates, 24/7 live chat support starting from the Free plan and this is because we do really care about each one of our customers regardless of their budget; so, there is PageFly for all budgets and needs, and for everyone.

If you have more questions or need more help, we are just one click away from you!
Once again, thank you so much, and really appreciated your words,
Looking forward to talking to you in the live chat once again, my friend,

Cristian, from PageFly Team