Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ability to create professional, responsive pages. It offers a range of pre-designed templates and advanced customization options, including SEO optimization. The app's seamless integration with Shopify and mobile-responsiveness are also praised. Merchants commend the customer support for their promptness and technical knowledge. The app is seen as affordable and capable of integrating with multiple apps. Some merchants suggest adding templates from high-converting stores and a filter for sorting templates by conversion rates.

March 30, 2023

excellent helpers and amazing customer service! amazing app! i love it its totally worth it! works perfectly

PRIBO
Sweden
9 days using the app
PageFly replied March 30, 2023

Thank you so much for the wonderful feedback that you gave us.

We really appreciate you being our valued user and for helping to share the words about us. We’re here for you anytime you need us.
Have an amazing day ahead!

Kyo - PageFly Team

February 7, 2021

I do not have a lot of experience. And your agent was very helpful and guided me thru the process so I can understand. Im certain I am annoying since I am not tech smart. But he was kind the entire time. I look forward to creating a lot of cool things.

ICON Shears
United States
About 6 hours using the app
PageFly replied February 8, 2021

Thank you so much for this fabulous feedback. I really appreciate your time with PageFly. Please do not hesitate to contact us we are 24/7 available at your service.

Touqir | PageFly Team

September 10, 2020

One of the most reassuring features an app can have is their customer service. I needed help with a few random questions and I was able to get a representative (Randy) on the chat immediately, and he was able to successfully walk me through the issue at hand. Great support and a great product. Thank you!

Faith for all
United States
About 6 hours using the app
PageFly replied September 17, 2020

Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.

Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.

If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! 💪

Have a wonderful day, and take care!

Randy | PageFly Team

November 18, 2018

I love that the app lets me do things that I can’t do with standard templates. The support team help me a great deal.

Akai Life
United States
7 days using the app
April 17, 2020

Great fast customer service. I'm new to the platform and the online chat team were super help and fast to respond.

Flooring Direct Greenlane
New Zealand
About 6 hours using the app
November 25, 2020

This app is just amazing! Not only is it super easy to design exactly what you want but whenever I've had the smallest of problems, the customer service has been absolutely amazing. The response time is super fast and they've explained the step by step so clearly. Even sending videos/screenshots of my store back to me so I 100% understand how to solve the issue. Couldn't recommend this app more!

burdalux
United Kingdom
About 6 hours using the app
PageFly replied November 25, 2020

Thank you so much for taking the time to review our App I am Glad to hear that I was able to help you with the issues you were facing. Feel free to get back to us again we are here 24/7 to help our customers with any issues they might face while building Pages using PageFly.

Max - PageFly Team

April 12, 2023

Thanks Taylor for providing me an instant support. :)
App looks good to me and fits the requirements of my brand.

Hindrishi India
India
8 days using the app
PageFly replied April 12, 2023

Thank you so much for giving me a 5-star review. It brightened my day, and I really appreciate it.

Whenever you need help, please feel free to reach out to PageFly live chat and we are always happy to help.

Best regards

Taylor | PageFly Team

October 25, 2017

I tried a number of times to reach out and ask for help with a fairly simple problem, with no response. I'm looking for something else. Documentation is a bit thin.

Secret Storage Books
Canada
8 days using the app
PageFly replied July 22, 2022

Hi,

I would like to send you our sincere apologies for the frustrating experience with us.
We apologize that our service did not satisfy your expectations.
The very first time of creating and developing was a time when PageFly was still lacking support.
Over the years, we have been improving our support service in both quantity and quality. Currently, our support team is available 24/7/365 whenever you need us.

Along with this, we also improve our app performance to make it run smoothly.

Moreover, we also updated our Help Center and Video tutorials to cover fully almost everything about PageFly.

I wish we will have a chance to support you when you are back.

PageFly | Kate - Customer Success Manager

October 25, 2017

Not very intuitive, doesn't work very well, and the help from the team is extremely slow, if anything, almost doesn't exist. This is what you get for a free app. I would recommend paying a bit to get something much better.

The Jock Store
Singapore
7 days using the app
PageFly replied July 22, 2022

Thank you for posting a review and we’re truly sorry to hear that your experience was not up to standards. But I really appreciate you bringing this issue to our attention.

For many years, we have been trying so hard to improve PageFly to make it have more features and functions.

We would appreciate another chance to support your business. And today, my team wants to let you know that we would have another opportunity to support you.

With PageFly, you’re always our priority.

PageFly | Kate - Customer Success Manager

July 2, 2019

I made my first page today with the app. I did something wrong and Touqir helped immediately and got it straightened out. Great service and the app seems good so far!

Tipsy Totes | Wine Gifts | Beer Koozies | Wine Totes | Simply Fabulous
United States
About 6 hours using the app