Reviews (76)
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App seemed to be doing a great job, then about 2-4 weeks ago the page speed dropped. I've tried three times to contact support, but no one has gotten back to me.
Hi, I replied to your E-Mail 14 days ago, but we didn't get any response to it. Can you please check if you received the E-Mail and let me know?
We will definitely give our best to speed up your store.
Regards,
Marc
Marc was a great help and definitely goes above and beyond to make sure everything is working properly. Very happy with his support.
Unable to reach anyone. App not working. The comparison page speed does not load at all. Tried emailing 3 times no response. Also if you have something like Pagefly, it will cause issues.
Thank you for your review. Please contact our support or contact Marc in our Slack channel and we will figure out your billing problems
Stay clear of this app. DO NOT INSTALL.
contacted support 6 weeks ago, no response. Customer service non existent.
Thank you for your review. Please contact our support or contact Marc in our Slack channel and we will figure out problems
For anyone with a 3th party checkout app ( I have a Cash on Delivery App to reveice orders) dont install this app. I had the issue that customers couldnt checkout because the checkout app was getting blocked. After a night figuring out why customers could check out. I uninstalled the app and removed the code in my theme. For the few days the app was installed ( not used ) i payed 20 dollars.
I am writing a review because it is the only methode to reach you. I cant use customersupport , i have to install the app again
Great response from flash speed team. Increased my website speed from 70 to 91. Also got 2 months free sub as a trial. Great initiative. Thans Marc
Finally an app that works! We have a large site, onshorecellars.com, with thousands of products, collections etc. This App is the only one that has worked in 4 years of searching. I have paid thousands for developers to speed up our site with nominal increases in lighthouse scores. We averaged - 35-42. 5 mins altering setting this up we are between 91-93. THANK YOU THANK YOU THANK YOU!!!!
Eu recomendo, as métricas para computador ficaram ótimas. As métricas para celular foram otimizadas mas ainda falta melhorar o desempenho e acessibilidade, voltarei em algumas semanas para dizer mais !
BAIT & SWITCH - There is NO FREE TRIAL!! Do NOT download this app!! They offer a "FREE" trial but in fine print there's up to $40 in usage fees. Zero clue what that was. I immediately removed app. Unsure how this ever got approved.
UPDATE: Yes you didn't charge my account because I caught your little scam of $40 usage fees for a free trial and as clearly stated above - deleted the app. Thanks for the sexist mansplaining tho.
UPDATE 2: This guy stalked me on Instagram and started DMing me. I had to block him. THEN he removed his old reply and came here and starts again. This is BEYOND unprofessional and downright creepy. It's VERY alarming you've become so unhinged over a negative review about FACTS. And yes I did use the app. I downloaded it - saw the usage fee of up to $40 when there was ZERO visible explanation and so I deleted it. The ONLY thing your non stop replies and stalking me on another platform does is prove my point - DO NOT DOWNLOAD this app!
Dear Karen,
first of all, we didn't charge your store any single dollar. Thus, I don't understand why you didn't ask our support team through E-mail or Slack about the usage fees, before leaving a bad review.
There is a 7 day trial but you uninstalled our app after 5 minutes - thus your review doesn't seem to be based on experience. Please get back to us and I am happy to explain everything in detail
Update: sorry, I just tried to help. A 1 star review for not using our app after all, without contacting us to explain it just doesn't seem fair.
The 7 day trial is completely free up and there are no charges in that period except if you pass 10.000 requests. Then a $4 charge applies up to a maximum of $40 - which equals 100.000 requests
even if you dont like and want to remove the app compeletely, it is not clearing its codes. DONT USE THIS
Please drop us an email and we can clean it up for you. The code is located in your theme.liquid file and should be clearly visible / commented