PageSpeed & Image Optimiser

I have attempted to contact support repeatedly via both chat and email for several days, with no response. This level of disregard for customers is unacceptable, especially for an app that handles crucial aspects of an online store.

While the app may have potential, the complete lack of support makes it unreliable for professional use. I would advise developers to drastically improve their customer service if they want to be taken seriously in the Shopify market.

Unless you are willing to troubleshoot every issue yourself, I suggest looking for alternatives with more responsive customer support.

Altdaten im Quellcode nach löschen der App. Das führte zu verschiedenen Shop Fehler. Es wurde unteranderem kein Favicon mehr angezeigt und andere Apps wurde im Hintergrund blockiert (z.b. Klaviyo). Damit ist man praktisch gezwungen, die App dauerhaft zu nutzen, weil es sonst zu Problemen im Shop kommt.

I recently tried out this app and found that it worked well on most themes, but unfortunately, it didn't work on some older themes on mobile version. so I reached out to the support team for help.

I received a prompt response via email and was also invited to join a Slack channel where the support team was able to provide me with the necessary assistance. They are helping me to identify and resolve the issue, which is a great relief.

Overall, I would recommend this app to anyone who needs remove unused Javascript and to improve overall speed of the website. Just be aware that it may not work on all themes. However, the support team is very responsive and helpful, so if you do encounter any issues, they will be able to assist you in resolving them.

Really disappointed in the support with this app. I sent two emails to support, no reply. I joined the slack channel back on 7/11 - Marc responded & requested access to my site, which I promptly approved. Since then - no response. My site speed dropped dramatically and I started to get errors in SEMrush. Was just looking for a little guidance, and Marc seems to be overwhelmed or just MIA. Fine... but your app isn't working and I'm not going to pay for it.

This app swiftly resolved our JavaScript issue, resulting in a remarkable improvement in our website's speed and overall performance. Highly recommended!

I have had the opportunity to engage with the support team over the past week, and I am pleased to acknowledge their remarkable responsiveness and their commendable efforts in enhancing my website's performance. Their prompt and effective communication has truly amazing.

Throughout our interactions, their professionalism and dedication have been consistently evident. Their expertise has translated into tangible improvements for my website, reflecting their commitment to delivering high-quality solutions.

I am genuinely appreciative of the support team's contributions to my project. Their responsive nature and exemplary professionalism make them a standout team in their field. I wholeheartedly recommend their services to anyone seeking top-notch support for their website.

Unable to reach anyone. App not working. The comparison page speed does not load at all. Tried emailing 3 times no response. Also if you have something like Pagefly, it will cause issues.

This app is awesome, they have improved my store speed from 30 to 62
and they have great customer support.

I think no one is working on this. I was interested in purchasing the paid plan, but for 4 business days I received 0 support.

Hey marc. I need your help. I text you many times on the slack. please respond ASAP.

Hello, I really like Marc. He has been a very helpful guy and works great for me. I am surprised that my web vitals changed suddenly with his help. I wish Marc all the best and luck in the future. I must recommend installing this app. Marc, I am giving you five ratings for your hard work and support.