Flash: Page Speed Optimization , 42 reviews
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BAIT & SWITCH - There is NO FREE TRIAL!! Do NOT download this app!! They offer a "FREE" trial but in fine print there's up to $40 in usage fees. Zero clue what that was. I immediately removed app. Unsure how this ever got approved.
UPDATE: Yes you didn't charge my account because I caught your little scam of $40 usage fees for a free trial and as clearly stated above - deleted the app. Thanks for the sexist mansplaining tho.
UPDATE 2: This guy stalked me on Instagram and started DMing me. I had to block him. THEN he removed his old reply and came here and starts again. This is BEYOND unprofessional and downright creepy. It's VERY alarming you've become so unhinged over a negative review about FACTS. And yes I did use the app. I downloaded it - saw the usage fee of up to $40 when there was ZERO visible explanation and so I deleted it. The ONLY thing your non stop replies and stalking me on another platform does is prove my point - DO NOT DOWNLOAD this app!
Dear Karen,
first of all, we didn't charge your store any single dollar. Thus, I don't understand why you didn't ask our support team through E-mail or Slack about the usage fees, before leaving a bad review.
There is a 7 day trial but you uninstalled our app after 5 minutes - thus your review doesn't seem to be based on experience. Please get back to us and I am happy to explain everything in detail
Update: sorry, I just tried to help. A 1 star review for not using our app after all, without contacting us to explain it just doesn't seem fair.
The 7 day trial is completely free up and there are no charges in that period except if you pass 10.000 requests. Then a $4 charge applies up to a maximum of $40 - which equals 100.000 requests
Really disappointed in the support with this app. I sent two emails to support, no reply. I joined the slack channel back on 7/11 - Marc responded & requested access to my site, which I promptly approved. Since then - no response. My site speed dropped dramatically and I started to get errors in SEMrush. Was just looking for a little guidance, and Marc seems to be overwhelmed or just MIA. Fine... but your app isn't working and I'm not going to pay for it.
Hi Guys ,
What s change in my bill
About this app
Improve Page Speed for better SEO rankings & Conversion Rates
Billing and usage charges
Billing cycle
........ USD every 30 days
Usage charges
$4,00 of $40,00 USD limit. Resets 18 May 2024.
Bill
Next charge is on 18 May 2024
I have had the opportunity to engage with the support team over the past week, and I am pleased to acknowledge their remarkable responsiveness and their commendable efforts in enhancing my website's performance. Their prompt and effective communication has truly amazing.
Throughout our interactions, their professionalism and dedication have been consistently evident. Their expertise has translated into tangible improvements for my website, reflecting their commitment to delivering high-quality solutions.
I am genuinely appreciative of the support team's contributions to my project. Their responsive nature and exemplary professionalism make them a standout team in their field. I wholeheartedly recommend their services to anyone seeking top-notch support for their website.
This app is AMAZING!! My website speed is so much better now according to Google PageSpeed Insights. Even on mobile it loads very fast (I used to be in the red zone all of the time, even with the use of other page speed booster apps). Now I only use this app and I'm very happy with the results. Thank you for doing such an amazing job!
Great app! Made my store significantly faster.
This app is awesome, they have improved my store speed from 30 to 62
and they have great customer support.
This app swiftly resolved our JavaScript issue, resulting in a remarkable improvement in our website's speed and overall performance. Highly recommended!
Aujourd'hui la vitesse Shopify est de 43 comme avant d'installer l'application tout comme sur pagespeed insights.
Thanks for your review. Unfortunately nobody has contacted us in order for support. Please get back to us via E-mail info@flash-speed.com and we're happy to provide support using our app
Love this app and has a great customer service experience. I have 3 sites and use it on all 3 sites to speed them up