Overall rating
3.3
Counts per rating level
  • 62% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 28% of ratings are 1 stars
March 25, 2024

Very expensive and misleading, money pit. It does what they say, but at an unreasonable and unexpected price, way above $19.90 they advertise. Also, they raised their base prices without warning, when I installed, the base price was $9.90

Anbu Clothing Brand
Serbia
5 months using the app
Flash Labs SIA replied March 26, 2024

Hi Anbu Clothing,
for old subscribers, we didn't raise the prices at all. Please write us an E-Mail and we will get this sorted.

March 13, 2024

App seemed to be doing a great job, then about 2-4 weeks ago the page speed dropped. I've tried three times to contact support, but no one has gotten back to me.

Throne Boss Australia
Australia
7 months using the app
Flash Labs SIA replied March 26, 2024

Hi, I replied to your E-Mail 14 days ago, but we didn't get any response to it. Can you please check if you received the E-Mail and let me know?
We will definitely give our best to speed up your store.

Regards,
Marc

March 29, 2024

I installed this app to help me increase my website's speed, because I was unable to edit my code and remove the scripts myself. After this app helped me increase my speed 30-40 points, all of the sudden it stopped doing that. When I contacted the developer, they were not prompt in responding and only said I had to keep checking my speed. Compared to all apps I use, the customer support was by far the worst considering how expensive the app is!

Little Way Design Co.
United States
6 months using the app
March 13, 2024

Stay clear of this app. DO NOT INSTALL.
contacted support 6 weeks ago, no response. Customer service non existent.

BecauseYoureGorgeous.com
United Kingdom
4 months using the app
February 22, 2024

Unable to reach anyone. App not working. The comparison page speed does not load at all. Tried emailing 3 times no response. Also if you have something like Pagefly, it will cause issues.

Riderbag Reflective Bike Commuter & Motorcycle Backpacks
United States
13 days using the app
January 24, 2024

For anyone with a 3th party checkout app ( I have a Cash on Delivery App to reveice orders) dont install this app. I had the issue that customers couldnt checkout because the checkout app was getting blocked. After a night figuring out why customers could check out. I uninstalled the app and removed the code in my theme. For the few days the app was installed ( not used ) i payed 20 dollars.

I am writing a review because it is the only methode to reach you. I cant use customersupport , i have to install the app again

COCOMULA ™ | Site Officiel | Produits Avancés De Blanchiment Des Dents à Domicile
Morocco
22 days using the app
January 18, 2024

WOW! I have been struggling for so long with my site speed and Flash just fixed it in a matter of minutes with almost no effort on my part. I honestly cannot believe how great this works. I was paying for another service and constantly had my speeds dropping into the 30's. Since installing Flash my site speed has been between 90-100 for both mobile and desktop. I cannot suggest this app enough.

TheFringeCultureCollective
United States
1 day using the app
Edited February 15, 2024

Great response from flash speed team. Increased my website speed from 70 to 91. Also got 2 months free sub as a trial. Great initiative. Thans Marc

DE LAASO
United States
13 days using the app
April 2, 2024

Eu recomendo, as métricas para computador ficaram ótimas. As métricas para celular foram otimizadas mas ainda falta melhorar o desempenho e acessibilidade, voltarei em algumas semanas para dizer mais !

VistaShopExpress
Brazil
29 days using the app
Edited December 6, 2023

Had a bit of a bump were was causing site to actually load slower, however was a temp technical issue their side. other than it works great 99% of time.

PlushVivo.com
United Kingdom
4 months using the app
Flash Labs SIA replied November 29, 2023

Dear Customers,
We're not aware of such issues and our Helpdesk is always available through E-Mail and Slack. Please contact us in order to solve this for you