Reviews (76)

Overall rating
3.9
Counts per rating level
  • 71% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 22% of ratings are 1 stars
September 11, 2024

I have attempted to contact support repeatedly via both chat and email for several days, with no response. This level of disregard for customers is unacceptable, especially for an app that handles crucial aspects of an online store.

While the app may have potential, the complete lack of support makes it unreliable for professional use. I would advise developers to drastically improve their customer service if they want to be taken seriously in the Shopify market.

Unless you are willing to troubleshoot every issue yourself, I suggest looking for alternatives with more responsive customer support.

Sicilus Srl
Italy
10 months using the app
Dash Labs SIA replied October 10, 2024

Thanks for your review. We have responded to each of your request but it looks like you're not getting our replies. Can you please double check ?

October 29, 2024

Good app that also includes image optimisations. 100 are free each month, but the price per image is cheap.

Dreamy Decor
United States
11 days using the app
October 11, 2024

The results are promising. I will keep the app installed for another few weeks and then review again.

Pawtastic Finds
Australia
About 1 month using the app
October 29, 2024

Can’t say anything negative about it. Marc & Matiss helped me to fix a few bugs I had in the beginning, since then it works great

Girls Glam Hub
United States
11 days using the app
October 11, 2024

I have tested several other speed apps and this one gave the best results on pagespeed. Thank you.

Literary Haven
Australia
About 1 month using the app
October 30, 2024

One of the best apps to optimise speed. Easy to use and you get results directly

The Modern Man's Corner
United States
13 days using the app
Edited October 26, 2024

Works well and cost effective

AFC Distributing Co
United States
4 months using the app
October 7, 2024

This is a total rip-off! They billed my account with an excessive amount.

streetmodestore.com

Don't argue with them about this, otherwise they will cleverly bill you.

STREETMODE ™
Germany
About 1 year using the app
September 3, 2024

"I'm extremely frustrated with Flash Speed Optimizer. As a paid subscriber, I expected my store to be fully optimized, but there's still a 30% unoptimized score on mobile. This is a serious issue since most of my visitors come from mobile, and it's directly impacting my business negatively. Despite multiple emails and chat messages, I've received zero response. This level of neglect is unacceptable. I demand immediate action to optimize my store and compensation for the damage done to my business due to their inaction. Do not trust this app if you value your business!"

PRINT EXPLORE
Greece
29 days using the app
Dash Labs SIA replied October 10, 2024

Hello,
we have replied to your requests but it looks like you didn't get the replies.
Can you please double check and get back to us via E-Mail info@flash-speed.com

October 10, 2024

Does what it says, also the price is really fair. I can’t complain.

Casual Canvas
United States
About 1 month using the app