Reviews (49)
Refine
-
By rating
App seemed to be doing a great job, then about 2-4 weeks ago the page speed dropped. I've tried three times to contact support, but no one has gotten back to me.
Hi, I replied to your E-Mail 14 days ago, but we didn't get any response to it. Can you please check if you received the E-Mail and let me know?
We will definitely give our best to speed up your store.
Regards,
Marc
Unable to reach anyone. App not working. The comparison page speed does not load at all. Tried emailing 3 times no response. Also if you have something like Pagefly, it will cause issues.
Thank you for your review. Please contact our support or contact Marc in our Slack channel and we will figure out your billing problems
This app swiftly resolved our JavaScript issue, resulting in a remarkable improvement in our website's speed and overall performance. Highly recommended!
Scam app. Charges extra with no clear understanding why.
Worst customer service I have ever experienced. I have been reaching out trying to get help with numerous things since I started using the app and I have never received a response.
I think no one is working on this. I was interested in purchasing the paid plan, but for 4 business days I received 0 support.
It does nothing for my store. I canceling before the free trail is up.
This developer doesn't respond to questions on slack or email. I need technical help and I have questions about usage fees. I've had the app for a little over a week now and my website speed hasn't improved. I will be cancelling this subscription before I'm hit with more usage fees.
Hello,
we have replied to you in our Live Chat. Can you please contact us again at info@flash-speed.com so I can make sure to get this sorted out?
Best speed optimizer app, they provide good customer service when you encounter the problem they deserve the 5 star
Hello,
we have replied to you. Please check your E-Mails & Spam folder.
The app has been incredibly helpful for me. Marc was really supportive, and I highly recommend this app to everyone. Every single penny spent is worth it.
Thank you for your review. Please contact our support or contact Marc in our Slack channel and we will figure out your billing problems