Reviews (313)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise and customizable shipping rates, tailored to criteria like location, product type, and price. It supports complex shipping needs with features for free shipping, surcharges, and discounts. The app is praised for its reliability in handling intricate shipping setups and its responsive customer support, making it ideal for businesses needing extensive customization in their shipping options.

Edited May 11, 2019

This APP is AMAZING!! We use Shipwire and FBA for shopify orders, with this app we are able to make the system work 100% automatically, super handy!

Big Idea Design LLC
United States
Almost 3 years using the app
February 9, 2018

Amazing! It was so simple to set up and now I can offer free shipping to certain countries under a certain weight.
I will tell everyone I know to use it! A+++

Ardragifts
Canada
Almost 3 years using the app
Edited April 28, 2020

We've been using Parcelify for a while now and VERY happy with the product and support. We have very complex shipping rules based on product location, product tags, customer location, weight of cart, value of cart, etc and Parcelify is able to meet our needs.
Update 4/28: We had a strange bug/issue that we raised to the team. They were amazing communicators and quickly solved the issue and got us back online. Highly recommended!!

Good Buy Gear
United States
Almost 3 years using the app
February 25, 2022

This app has great features and great customer service - I contacted them with a few questions about setup. I've been using it for about a year with no issues. Highly recommend!

Stargazer Cast Iron
United States
Almost 3 years using the app
January 23, 2020

The customer service on this app is great - timely and knowledgeable. We are using it for free shipping options as well as customized shipping rate for certain items or shipping to certain states. Well done!

Traverse Bay Farms
United States
Almost 3 years using the app
Edited September 16, 2020

An absolute brilliant application and excellent support!
Parcelify enables the implementation of all shipping scenarios, very comprehensive! When I started searching for a shipping app, I tested many but none were as straight forward or dealt with the kind of logistical complexities I was trying to resolve. The support is very prompt, professional and always provides answers to questions/needs. I strongly recommend Parcelify.

Globalchocostore
United Kingdom
Over 2 years using the app
Edited March 2, 2019

No way to sort/organize your rates in the backend interface making it a nightmare to juggle more than a few rates. It does what we need it to but is not even close to being user friendly. Built a user base as a free app, but they have yet to make any improvements or add any features since they started charging for it though that was their claimed reason.

Olympic Outdoor Center
United States
Over 2 years using the app
July 28, 2022

Parcelify's support team is amazing! We tried reaching out as we were in the process of a site overhaul. Alex, from Parcelify, then introduced us to version 2.0. Migration took a lot of email exchanges but Alex was super patient and accommodating. Super happy that we've fully migrated to 2.0, PLUS! We gained a friend <3

Bow House
Philippines
Over 2 years using the app
June 29, 2019

I have been trying to set fixed shipping rates based on certain product types for months and was really not liking the idea of paying almost $50/month to do so with other shipping apps — Parcelify is the answer! I struggled to get everything figured out at first but support was AMAZING — super responsive and patient with me. With their guidance, my shipping dreams have finally been realized! THANK YOU ENDLESSLY for blessing Shopify with your work, Parcelify!

The Urban Flair LLC
United States
Over 2 years using the app
March 17, 2017

Pretty helpful app! It could use a cloning feature for entering multiple rates that are similar in detail. Multiple filters within the same shipping rate are treated with AND operators - it might be useful to offer an OR operator, as well. All-in-all, though, Parcelify offered us the solution we needed to work with multiple Canadian postal codes.

Canada Patriot
Canada
Over 2 years using the app