Reviews (310)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and accuracy, especially for complex shipping requirements. It offers customizable shipping rates based on location, weight, and product type, and supports detailed rules like postal code exclusions and surcharges. The app is noted for its reliability in handling large volumes of shipping data and for enhancing customer satisfaction by reducing manual efforts. Additionally, the customer support team, particularly individuals like Alex and Christian, is praised for their quick and effective assistance.

July 28, 2022

Parcelify's support team is amazing! We tried reaching out as we were in the process of a site overhaul. Alex, from Parcelify, then introduced us to version 2.0. Migration took a lot of email exchanges but Alex was super patient and accommodating. Super happy that we've fully migrated to 2.0, PLUS! We gained a friend <3

Bow House
Philippines
Over 2 years using the app
June 29, 2019

I have been trying to set fixed shipping rates based on certain product types for months and was really not liking the idea of paying almost $50/month to do so with other shipping apps — Parcelify is the answer! I struggled to get everything figured out at first but support was AMAZING — super responsive and patient with me. With their guidance, my shipping dreams have finally been realized! THANK YOU ENDLESSLY for blessing Shopify with your work, Parcelify!

The Urban Flair LLC
United States
Over 2 years using the app
March 17, 2017

Pretty helpful app! It could use a cloning feature for entering multiple rates that are similar in detail. Multiple filters within the same shipping rate are treated with AND operators - it might be useful to offer an OR operator, as well. All-in-all, though, Parcelify offered us the solution we needed to work with multiple Canadian postal codes.

Canada Patriot
Canada
Over 2 years using the app
March 11, 2022

These guys are always so responsive and helpful to any issues I have along the way. I've been a customer for a couple of years now, and can't stress enough how much time they have saved me by providing a quality product with great support. Thanks!

IGWorks
United States
Over 2 years using the app
January 6, 2022

Only way I have found to deal with dimensional weight and special issues. Works great and easy to add new things. Best of all support is exceptional.

Arms & Armor
United States
Over 2 years using the app
July 31, 2018

I absolutely love this app. I gave it 4 stars because there are a few features missing that would make this app a lot more manageable. Despite that, the app provides the functionality from the store capability point of view that is unmatched. Don't be fooled by its name. When I first saw it, I skipped it and purchased an expensive app that did not work all that well and then I stumbled upon this one again and now I cannot do without it. Thanks to the developers that came up with it. fantastic job.

Rinea
United States
Over 2 years using the app
December 2, 2021

Parcelify works great to enhance our shipping methodology. Better yet, the support is immediate and thorough. Very much appreciated!

Black Ink
United States
Over 2 years using the app
February 1, 2017

This app has solved all my shipping issues. I highly recommend this app for stores needing to set different rates for local deliveries as we do. Top marks!

Pasticcini
United Kingdom
Over 2 years using the app
September 10, 2019

Brilliant app to setup different shipping rates based on country, product etc. Had to get used to the logic for some filters, but support was really responsive and helpful.

German Toy Store Ltd.
New Zealand
Over 2 years using the app
November 23, 2017

This app doesn't take into account the discounts when calculating shippings, so customers can get free shipping, even when the rule says that total needs to be higher than XX.

Banamelo
Spain
Over 2 years using the app
Clever Few Corp replied July 8, 2019

This is true and a common complaint. However, this is a restriction of the Shopify platform and not one related to Parcelify. The order of operations of the checkout is locked down by Shopify and shipping rates get selected before discounts are applied. This means 3rd party shipping apps like Parcelify have no information about the discounts. We've flagged this with Shopify numerous times we'd love to see this changed.