Fairweather Brewing Company
Fairly customizable, does the basics of what is needed. Support is excellent, fast & helpful. Costly
Flexible app! Excellent support! I demanded for no less than these and Parcelify delivers. My store requires a complicated shipping rate configuration; I emailed customer support and before I knew it, a team of experts was working on it including the co-founder! They even worked on weekends to further perfect the overall set-up. Now my store: (1) offers Free shipping worldwide for purchases $xx.xx and above but only if these come from the same location/app; (2) limits shipping to US only for a certain group of products; (3) offers Free shipping to a certain country for a certain group of products; (4) and so much more. Thank you Aaron and Parcelify for the attention and great support!!!
One day, out of the blue, the app starts working weird, and we lose + 10.000€ of sales just like that (app prevents customers to purchase).
My advice is you have a serious store, avoid this app in a long distance.
We're very sorry to hear about your lost sales. We take the success of our customers very seriously.
We host thousands of stores and have not had any reports from others that there was any downtime, and looking at our dashboards everything appears stable. We would absolutely love the opportunity to investigate further. We will be in touch shortly so we can gather as much detail as possible and help narrow down exactly what happened.
Flexible app with great service! Allows for the variables we need to ship our furniture all over the country and control the customer experience and pricing.
Mudbrick Herb Cottage
So far so good. The support is 5 stars! Got my shipping rules set up with ease and it seems a lot less complicated than many other options I tried.
Haven't gone live with the migration yet, but the few tests so far have worked well.
An absolute brilliant application and excellent support!
Parcelify enables the implementation of all shipping scenarios, very comprehensive! When I started searching for a shipping app, I tested many but none were as straight forward or dealt with the kind of logistical complexities I was trying to resolve. The support is very prompt, professional and always provides answers to questions/needs. I strongly recommend Parcelify.
Foundry Coffee Roasters
Exceptional app. Super stable, and deceptively powerful. We have free local delivery set up along with specific shipping rates for different areas in the UK. I really can't fault this app at all. We've been using it for well over year now and if you're looking for something to sort out your shipping, you need this. It's really good value too. I haven't used the support, so can't comment on that but that says something in itself. Sure, you need to put in an hour or so to figure it out - but it's pretty simple once you get used to it. You also need to be on a Shopify plan that supports carrier rates but if you pay for a basic plan annually, they'll activate it for you if you contact Shopify support.
Great support and we were able to get exactly what we needed. We got quick answers to questions and personalized setup instructions.
South Florida Tackle
This app fits my needs perfectly for per item shipping charges based on zones. I had a little confusion on how to set things up in the beginning but Parcelify staff was extremely helpful and once I understood it was very easy. They also quickly fixed a minor bug issue I ran into. Great customer service.
This app has been great for us. It's easy to use, is very straightforward in customizing shipping fees, and has a lot of flexibility. The customer support is strong, as well. A team member often responds to me within a few hours to answer questions, but the app is so self explanatory that I rarely need it.