Reviews (310)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and accuracy, especially for complex shipping requirements. It offers customizable shipping rates based on location, weight, and product type, and supports detailed rules like postal code exclusions and surcharges. The app is noted for its reliability in handling large volumes of shipping data and for enhancing customer satisfaction by reducing manual efforts. Additionally, the customer support team, particularly individuals like Alex and Christian, is praised for their quick and effective assistance.

April 4, 2018

Fantastic app, I had to restrict "what postal codes were allowed place an order" and this app solved it perfectly. Thanks!

Enkla Kassen
Sweden
About 7 years using the app
Edited May 9, 2024

This application is essential in any store that has multiple product categories. Without it it would be almost impossible to control the rates of the deliveries of our products. Is has some complexity, but the customer service is helpful and responds pretty fast. It's highly recommended.

MediaMarkt
Portugal
Over 6 years using the app
July 26, 2018

This is an AMAZING app! We need multi-origin shipping rates (the way stores who use dropshipping do), and could not find a reasonable solution...and saw that other folks have been asking the question for years without any good answers.
Now their is a very clear answer: Parcelify! It is feature rich, easy to set up and comes with great support. USE THIS APP!!

Pink Cocoa
United States
About 6 years using the app
December 17, 2021

Parcelify works for exactly what I wanted to be able to do - offer letter mail rates to customers who only purchase flat items that can be shipped in an envelope. I just ran into a bug that was causing the letter mail rate to show to all customers; the Parcelify support team was amazing and went above and beyond to check that my issue was resolved. Definitely recommend - and shout out to Alex! :)

Wonton In A Million
United States
About 6 years using the app
May 4, 2023

Awesome app and awesome company with great support. We have this app on three stores and have always been pleased with the app performance and supports ability to answer all of our questions!

Brilliant Bicycle Co.
United States
About 6 years using the app
February 15, 2023

Simple to use and EXCEPTIONAL CUSTOMER SERVICE. The team is always fast to respond and very helpful to solve problems.

Equipt Expedition Outfitters
United States
Over 5 years using the app
July 11, 2017

Works on the lowest plan and has allowed us to ship to different places around the world with ease. Awesome app!

Kustom Kit Gym Equipment
United Kingdom
Over 5 years using the app
July 16, 2019

Good & easy app, as well as good and quick support! Exactly the solution we were looking for. Thanks for your app!

Meine kleine Farm
Germany
Over 5 years using the app
August 25, 2020

This app has been great for us. It's easy to use, is very straightforward in customizing shipping fees, and has a lot of flexibility. The customer support is strong, as well. A team member often responds to me within a few hours to answer questions, but the app is so self explanatory that I rarely need it.

Foodhini
United States
Over 5 years using the app
October 27, 2021

Great app and great support. One of my products is bulky and heavy. In Australia, it can be very expensive to ship this product to remote areas. I wanted to implement a rule where shipping was free to all of NSW, Victoria and South East Queensland, as well as Metro Adelaide and Perth. I wanted to have a flat rate surcharge everywhere else. We managed to set this up using a small list of post codes using the "starts with" and "doesn't start with" rules. We also managed to continue offering free shipping across Australia so long as the bulky product is not included in the cart. I needed a lot of help with this and the support team was very quick to respond and very helpful.

Zoomy Leisure
Australia
About 5 years using the app