Parcel Panel Order Tracking

Parcel Panel Order Tracking

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (4,911)
Developer
Channelwill

ParcelPanel by Channelwill: reduce WISMO tickets, foster customer loyalty, and drive more sales.

Track my orders in real-time and resolve exceptions before customers complain. Automatically send shipping notifications to keep them informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart upsell system. Access powerful analytics and optimize your shipping solutions. Hide all Chinese origin details with 1 click—perfect for dropshipping. Need help? Contact us via live chat or email, available 24/7.

Track my orders in real-time and resolve exceptions before customers complain. Automatically send shipping notifications to keep them informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart upsell system. Access powerful analytics and optimize your shipping solutions. Hide all Chinese origin details with 1 click—perfect for dropshipping. Need help? Contact us via live chat or email, available 24/7. more
  • Track your orders & last-mile delivery, sync shipping info to PayPal tracking.
  • Engage customers with ParcelPanel notifications when order status updates.
  • Branded tracking page with estimated delivery dates and more—reduce WISMO calls.
  • Hide all Chinese origin details with 1 click, perfect for dropshipping business.
  • Smart upsell system, shipping protection, powerful analytics, and 24/7 support.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

German, English, Spanish, French, Chinese (Simplified), Italian, Chinese (Traditional), Swedish, Dutch, Portuguese (Brazil), Czech, Danish, Finnish, Japanese, Korean, Norwegian (Bokmål), Polish, Thai, Turkish, Portuguese (Portugal), and Norwegian

Works with

Pricing

Free

Free

  • 20 orders/month
  • Access 1500+ carriers
  • Real-time tracking
  • Branded tracking page
  • Smart dashboard
  • Basic analytics
  • Tailored for Shopify

Essential

$11 / month

or $108/year and save 18%

$0.05 per additional quota

  • 200 orders/month
  • Smart upsell
  • Post-purchase EDD
  • Custom shipment status
  • Shipping notifications
  • Shipping protection
  • Advanced analytics

7-day free trial

Professional

$59 / month

or $564/year and save 20%

$0.05 per additional quota

  • 2,000 orders/month
  • Automatic translation
  • Pre-purchase EDD
  • CSV&PDF export
  • Klaviyo, Gorgias, Yotpo, Zendesk & PayPal integration
  • API & Webhook

7-day free trial

Enterprise

$479 / month

or $4,548/year and save 21%

$0.05 per additional quota

  • 25,000 orders/month
  • Dedicated tracking channel
  • Custom integrations
  • Customer success manager
  • Dedicated onboarding & priority support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (4,911)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time shipping updates that reduce customer inquiries. It's easy to set up, with a user-friendly interface and customizable tracking pages that align with brand identities. The app integrates smoothly with Shopify, enhancing the customer delivery experience. Merchants also value the reliable order tracking and responsive customer support, making it a recommended addition to e-commerce stores.

February 1, 2025

ParcelPanel's support is great! Their team is always available and ready to assist with any questions or issues. They respond quickly and go above and beyond to ensure everything runs smoothly. Highly recommend it.

Manntara Co.
United Kingdom
Over 4 years using the app
January 30, 2025

I've been using Parcel Panel across all my Shopify stores, and I can confidently say it's the best order tracking app out there! It helps me so much on a daily basis that I simply couldn't manage without it anymore.
Today, Cecilia assisted me with incredible patience, kindness, and professionalism. I truly appreciate her support, and I want to thank her for being so helpful. The customer support team is always responsive and efficient, making the experience even better.
Parcel Panel is one of the most essential apps in my Shopify toolkit, and I highly recommend it to any e-commerce business looking to provide a seamless tracking experience for their customers. An absolute must-have!

Bébé Paradis
France
2 months using the app
December 16, 2024

App works great. But it sometimes misleads tracking number with wrong carrier. I had to ask contact support every time to correct them. I hope there is a feature that store end can revise carrier by ourselves. Other than that, customer support was fast enough and always solve my issues. Thank you for your help.

オリジナルUSAノベルティー名入れグッズ製作専門店・DIGGIT(ディギット)
Japan
Over 3 years using the app

Support

App support provided by Channelwill.

Or visit their support portal

Developer

Channelwill

WORK SPACE B15 ON 2/F, WING CHEUNG IND BLDG 58 - 70 KWAI CHEONG, Hong Kong, HK, 999077, HK

Launched

January 25, 2019 · Changelog

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