ParcelWILL Order Tracking
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Reviews (2,390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for enhancing order tracking, reducing inquiries, and saving time. It integrates well with Shopify, offering customizable tracking pages and pre-dispatch statuses. The app is praised for its reliability, ease of use, and user-friendly interface. Customer support is noted for being fast and helpful. A free plan with ample features makes it accessible for startups, with fair pricing and customization options.
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Great app, excellent customer service from all the staff Ive had help me with any little adjustment or just understanding the flow of the app. Ive used after ship and this is so much better than that! i love that its designed with dropshippers in mind. Thank the service, keep up the excellent work!
The app does what it's supposed to do - in-house tracking with a lot of useful features. Very responsive team via live chat (less than 3 minutes response time every time)
Parcel Panel works really well for tracking orders and keeping customers informed. What impressed me most was their support team - they were super friendly and helped me quickly when I needed assistance. The app does exactly what it promises and the customer service makes it even better. Highly recommend!
Jessca, Jane, Zessa, Cecilia, Kath, Dona and everyone is amazing! App is great and so is the customer support team!
Used this app on every one of my stores, probably the best tracking app for now, the support is also greatly appreciated, very responsive and always helpful whenever I need assistance.
Highly recommend it to anyone looking a tracking app
Great respond time. I alwas get quick respond, and solutins for my problems. Thank You
C'est une superbe application complète. Je l'utilise pour mes deux boutiques et j'en suis très satisfait. Je recommande vivement ParcelWill.
Their support is always very responsive and helpful.
Way too expensive for what I want/need. As a small business, $60 to export less than 100 files is ridiculous.
Hi Team,
We're truly sorry that our service did not meet your expectations. Our team is doing its best to reach out and support your business. A customized solution tailored to your needs has already been shared—both via email and live chat—and it should help address your concerns regarding the plan pricing.
Additionally, our team noticed that your plan's quota has been fully used, and you're currently consuming additional quota. We recommend upgrading soon to avoid any overage charges. We've also shared a customized solution for this quota issue in live chat.
We look forward to hearing from you there!
Warm regards,
ParcelWILL Team
Thanks Kath for supporitng immediately on the issue raised on the app. She resolved it immediately with soft spoken skill,,,,,,,,,,,,,,,,,,,,,,,Thanks Kath
