Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (5,129)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time shipping updates that enhance customer satisfaction and reduce inquiries. It's easy to set up, often within two minutes, and features a customizable tracking page. The app supports multiple carriers and includes features like custom email templates. Merchants appreciate its seamless Shopify integration and user-friendly interface. The customer support team is noted for their responsiveness and availability during late hours and weekends.

February 28, 2025

Great app, using for all our stores
The support team is super professional, always there to help out in case anything needed
can't recommend this enough

Shogun Style
Ireland
10 months using the app
March 22, 2025

I highly recommend the app, it's really good and has been serving us and our clients for a few years now. We're really happy with it and the customer service too.

ALFA-JEWELRY
Finland
Over 1 year using the app
February 24, 2025

A must have tracking app for any Shopify store! It helps reduce customer support work about order status since the automated notifications keep customers informed. Plus the support team is responsive and super helpful. Highly recommended!

The Troves
Belgium
5 months using the app
February 1, 2025

ParcelPanel's support is great! Their team is always available and ready to assist with any questions or issues. They respond quickly and go above and beyond to ensure everything runs smoothly. Highly recommend it.

Manntara Co.
United Kingdom
Over 4 years using the app
January 30, 2025

I've been using Parcel Panel across all my Shopify stores, and I can confidently say it's the best order tracking app out there! It helps me so much on a daily basis that I simply couldn't manage without it anymore.
Today, Cecilia assisted me with incredible patience, kindness, and professionalism. I truly appreciate her support, and I want to thank her for being so helpful. The customer support ...

Bébé Paradis
France
2 months using the app
February 1, 2025

Great little app - very easy to use. Will get even better with time. Keep it up!

Atmorus
Canada
About 1 year using the app
February 5, 2025

The app is great, but above all I've never seen a customer support so pro-active. Anything you ask they can do it. Even Apple doesn't have that kind of amazing support. Thanks team @ParcelPanel!

Ronrooon
France
10 months using the app
January 25, 2025

Parcel Panel makes it easy to add a tracking page to a website. It practically came ready to be launched.
And the customer service is excellent. I needed help at 9:30pm Friday, and they were readily available to help and solved the issue in a couple of minutes.
All thumbs up for Parcel Panel!

Gluten Free Safe Store
Canada
3 months using the app
January 19, 2025

Perfect app to keep your customers up to date and to have a clear overview for yourself with order tracking. Really fast and good customer support.

Must have for any shopify store!!

bellanza
Netherlands
4 months using the app
March 16, 2025

We have been using Parcel Panel for over a year and have not have any issues. Support is very responsive as well.

bindrz
United States
Over 1 year using the app