Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (2,161)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the post-purchase experience with its reliable order tracking features. They appreciate its smooth Shopify integration, customizable tracking pages, and automated post-delivery communications. The ability to block tracking from specific countries and a generous data retention policy are also noted benefits. Exceptional customer support is frequently highlighted for its responsiveness and effectiveness.

December 23, 2025

Parcel Panel works really well for tracking orders and keeping customers informed. What impressed me most was their support team - they were super friendly and helped me quickly when I needed assistance. The app does exactly what it promises and the customer service makes it even better. Highly recommend!

Happy Pets
United States
10 months using the app
December 8, 2025

Jane took care of me and helped me with my issue. I hadn't been able to receive orders for a long time due to a problem with my website, and therefore, I couldn't use the app. I requested cancellation of my annual payment plan and assistance with a refund. They assisted me with the refund. Thank you Jane you re very kind :)

itsshirty
United States
About 1 year using the app
November 7, 2025

Jessca was awesome. Helped us out faster than the speed of sound

Rebel Reaper Clothing Company
United States
Almost 2 years using the app
November 11, 2025

Kath answered all of my questions! Excellent help!

Winkloo
Netherlands
8 months using the app
Edited November 17, 2025

Fantastic customer support and super easy to use! The setup was straightforward — everything made sense right away. When I had a question, the support team (special thanks to Zessa!) responded quickly, explained things clearly, and even upgraded my free quota on the spot. This app is simple, well-designed, and backed by a team that actually cares about helping new users succeed.

Nexto0l
United Kingdom
2 months using the app
November 24, 2025

Jane was amazing and very helpful. Great customer service <3
Thank you :)

Damascus Box
Germany
5 months using the app
November 8, 2025

It works seamlessly with all carriers and the customer service provides quick help when needed. Thank you once again, Zessa!

Lootquake LLC
United States
7 months using the app
November 26, 2025

Really good customer support! They solved my problem quickly

Keller Modehaus
Netherlands
3 months using the app
September 29, 2025

Amazing support from Cecilia, accurate and fast response.

ActiveOne
United Kingdom
Over 2 years using the app
November 25, 2025

Great app & very helpful support. Thank you Jane. Setup was easy & the team responded quickly. Highly recommended

nesandy.com
Australia
2 months using the app