Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,981)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time shipping updates that reduce customer inquiries. It's easy to set up, with a user-friendly interface and customizable tracking pages that align with brand identities. The app integrates smoothly with Shopify, enhancing the customer delivery experience. Merchants also value the reliable order tracking and responsive customer support, making it a recommended addition to e-commerce stores.

February 1, 2025

ParcelPanel's support is great! Their team is always available and ready to assist with any questions or issues. They respond quickly and go above and beyond to ensure everything runs smoothly. Highly recommend it.

Manntara Co.
United Kingdom
Over 4 years using the app
January 30, 2025

I've been using Parcel Panel across all my Shopify stores, and I can confidently say it's the best order tracking app out there! It helps me so much on a daily basis that I simply couldn't manage without it anymore.
Today, Cecilia assisted me with incredible patience, kindness, and professionalism. I truly appreciate her support, and I want to thank her for being so helpful. The customer support team is always responsive and efficient, making the experience even better.
Parcel Panel is one of the most essential apps in my Shopify toolkit, and I highly recommend it to any e-commerce business looking to provide a seamless tracking experience for their customers. An absolute must-have!

Bébé Paradis
France
2 months using the app
December 16, 2024

App works great. But it sometimes misleads tracking number with wrong carrier. I had to ask contact support every time to correct them. I hope there is a feature that store end can revise carrier by ourselves. Other than that, customer support was fast enough and always solve my issues. Thank you for your help.

オリジナルUSAノベルティー名入れグッズ製作専門店・DIGGIT(ディギット)
Japan
Over 3 years using the app
February 1, 2025

Great little app - very easy to use. Will get even better with time. Keep it up!

Atmorus
Canada
About 1 year using the app
February 5, 2025

The app is great, but above all I've never seen a customer support so pro-active. Anything you ask they can do it. Even Apple doesn't have that kind of amazing support. Thanks team @ParcelPanel!

Ronrooon
France
10 months using the app
January 19, 2025

Perfect app to keep your customers up to date and to have a clear overview for yourself with order tracking. Really fast and good customer support.

Must have for any shopify store!!

bellanza
Netherlands
4 months using the app
January 25, 2025

Parcel Panel makes it easy to add a tracking page to a website. It practically came ready to be launched.
And the customer service is excellent. I needed help at 9:30pm Friday, and they were readily available to help and solved the issue in a couple of minutes.
All thumbs up for Parcel Panel!

Gluten Free Safe Store
Canada
3 months using the app
January 22, 2025

Great app with even better customer support! Absolutely needed for any shopify store

My She Time
United States
Over 1 year using the app
February 1, 2025

great customer service! great tool! on brand and for free! love it

ILHEMENT
Switzerland
Almost 3 years using the app
February 6, 2025

Amazing app, you can do things that many other tracking apps don't even come close to achieving.

Vivid-Melbourne
Netherlands
3 months using the app