Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,986)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time shipping updates that reduce customer inquiries. It's easy to set up, with a user-friendly interface and customizable tracking pages that align with brand identities. The app integrates smoothly with Shopify, enhancing the customer delivery experience. Merchants also value the reliable order tracking and responsive customer support, making it a recommended addition to e-commerce stores.

December 16, 2024

App works great. But it sometimes misleads tracking number with wrong carrier. I had to ask contact support every time to correct them. I hope there is a feature that store end can revise carrier by ourselves. Other than that, customer support was fast enough and always solve my issues. Thank you for your help.

オリジナルUSAノベルティー名入れグッズ製作専門店・DIGGIT(ディギット)
Japan
Over 3 years using the app
Edited December 18, 2024

Had a few issues with Royal Mail Uk tracking. support were responsive and the issue seems to have been fixed

apart from that the app has been great and has a good feature set which helps with customer satisfaction

RS Engraving
United Kingdom
9 months using the app
February 13, 2025

He tenido una excelente experiencia con la persona que me atendió en el chat. Ha sido la única persona que fue capaz de darse el tiempo para encontrar la razón de porqué no había podido rastrear mis pedidos. Ella me ha atendido con mucha paciencia, ha sido muy gentil y me ha solucionado el problema. Estoy muy contenta y agradecida con su enorme ayuda!!

InstaStore Go
Chile
5 months using the app
February 6, 2025

good

Mimi Vert
France
11 months using the app
November 6, 2024

Merci , le temps de reaction etait super, super support client

KTrend
Türkiye
18 days using the app
January 29, 2025

very good customer service, fast responses

Homescentiqs
Netherlands
About 1 hour using the app
January 20, 2025

Bonne appli, même si un peu cher

BeautyCrown
France
11 months using the app
September 18, 2024

I use this platform everytime becouse it very helps me

PatigoStore
United States
4 months using the app
November 5, 2024

super

My Store
Côte d’Ivoire
About 2 months using the app
August 15, 2024

The interface is intuitive and easy to navigate, making it simple to monitor the status of shipments. However, I wish the free plan included an automatic translation feature to improve accessibility for international users. Despite this, Parcel Panel remains a valuable tool for keeping customers informed about their orders.

Ardeneve
Morocco
About 2 months using the app