Parcel Panel Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,073)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup and seamless Shopify integration. It excels in order tracking, offering real-time updates that reduce customer inquiries and can be customized to match brand aesthetics. The support for multiple shipping carriers and responsive customer service further enhance its utility. Promotional offers like increased order limits on the free plan are also valued, improving customer satisfaction and operational efficiency.
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App works great. But it sometimes misleads tracking number with wrong carrier. I had to ask contact support every time to correct them. I hope there is a feature that store end can revise carrier by ourselves. Other than that, customer support was fast enough and always solve my issues. Thank you for your help.
Had a few issues with Royal Mail Uk tracking. support were responsive and the issue seems to have been fixed
apart from that the app has been great and has a good feature set which helps with customer satisfaction
He tenido una excelente experiencia con la persona que me atendió en el chat. Ha sido la única persona que fue capaz de darse el tiempo para encontrar la razón de porqué no había podido rastrear mis pedidos. Ella me ha atendido con mucha paciencia, ha sido muy gentil y me ha solucionado el problema. Estoy muy contenta y agradecida con su enorme ayuda!!
good
very good customer service, fast responses
Bonne appli, même si un peu cher
tres efficace
I love this app because it is very simple and ease to use.
It has so many carrier partners included in its basic plan.
I just want the main thing to manually update the courier partner whom the app shows is different from the original one.
Regards,
The interface is intuitive and easy to navigate, making it simple to monitor the status of shipments. However, I wish the free plan included an automatic translation feature to improve accessibility for international users. Despite this, Parcel Panel remains a valuable tool for keeping customers informed about their orders.
Thier customer support is top!
I just enabled the email notifications and lets see how much effect it will have on the number of compliants we get about not sending the shipping status as often as possible after implementing parcel panel