Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking capabilities and user-friendly interface. It's praised for real-time updates, customizable shipping labels, and seamless Shopify integration. Standout features include notification provision, branding customization, and dropshipping support. The app is also accessible with a free plan. Customer service is noted for its responsiveness and issue resolution. Additionally, it offers valuable insights into website visitor behavior, aiding in site optimization.

March 30, 2023

I've been using Parcel Panel Shopify app for a while now and I must say I'm impressed with its efficiency. It has made order tracking and shipping so much easier and faster for me. The user interface is intuitive and user-friendly, and it integrates seamlessly with my Shopify store. I also love the fact that it provides real-time shipping rates and allows me to customize shipping labels. Overall, I highly recommend Parcel Panel to any Shopify store owner who wants to streamline their shipping process and provide better customer service.

On top of that their free customer service. Just awesome!

DollarTech
Australia
About 2 months using the app
CHANNELWILL replied March 30, 2023

Hi there!

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Parcel Panel

December 27, 2022

I recently started using the Parcel Panel Order Tracking app on my Shopify store and I am extremely happy with it so far. This app has made it so much easier for me to keep track of all my orders and shipments.

One of the features I love about Parcel Panel is that it automatically integrates with all the major carriers (such as USPS, UPS, and DHL) so I can easily track my orders no matter which carrier is being used. It also provides real-time updates on the status of my orders, so I always know exactly where they are in the shipping process.

Another great feature of this app is the ability to customize the tracking page on my store. This allows me to easily add my brand's logo and color scheme, making it look more professional and on-brand.

Overall, I highly recommend the Parcel Panel Order Tracking app to anyone who runs an e-commerce store. It has saved me a lot of time and headache in managing my shipments and tracking orders, and I'm confident it will do the same for you.

Uptrend
Norway
25 days using the app
CHANNELWILL replied December 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 5, 2023

Great customer service and free plan for those starting out. It is free for the first 20 orders. I am also able to customize the tracking page, and they offer multiple ways for the customer to see how far along their order is. They added additonal bonuses for free such as removing branding that other apps usually charge money for. They seem to truly care about customers which is rare these days. Don't hesistate to try out the app for tracking orders! I know I will be : )

Recover Fresh
United States
5 months using the app
CHANNELWILL replied February 5, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 8, 2023

Title: Exceptional Order Tracking App - A Must-Have!

Rating: ⭐⭐⭐⭐⭐

Review:
I recently started using the Order Tracking app, and I must say it has exceeded all my expectations. This app is an absolute game-changer when it comes to keeping track of my online orders. From the moment I installed it, it has provided me with a seamless and hassle-free experience.

First and foremost, the app's user interface is incredibly intuitive and user-friendly. Setting it up was a breeze, and I was able to add all my pending orders within minutes. The app automatically syncs with my email and pulls in all the necessary order details, making it super convenient.

What truly sets this app apart is its real-time tracking feature. It allows me to monitor the progress of all my orders in one centralized location. I receive timely notifications and updates, ensuring that I am always in the know about the whereabouts of my packages. It takes away the anxiety and uncertainty associated with waiting for deliveries.

Additionally, the app supports multiple online retailers, which is fantastic since I frequently shop from different platforms. Whether it's Amazon, eBay, or any other major retailer, this app has got me covered. I appreciate the wide range of integrations available, making it a comprehensive solution for all my tracking needs.

Another standout feature is the in-app customer support. Whenever I had a question or encountered an issue, the support team was responsive, knowledgeable, and went above and beyond to assist me. Their dedication to ensuring a positive user experience is truly commendable.

YubiTek
United States
29 days using the app
CHANNELWILL replied July 14, 2023

Hi,

Thank you for sharing your positive experience with the our app. We are thrilled to hear that it has exceeded your expectations and provided you with a seamless and hassle-free experience. Our team is constantly working to improve the user interface and make it as intuitive and user-friendly as possible, so it's great to hear that you found it easy to set up and use.
It's great to hear that it has helped alleviate your anxiety and uncertainty associated with waiting for deliveries.
We appreciate your feedback on our support team. We are dedicated to ensuring a positive user experience and are always here to help with any questions or issues that may arise.
Thank you for choosing our app and for your support. If you have any further feedback or suggestions, please don't hesitate to reach out to us.

Best regards,
Parcel Panel

August 16, 2023

This app gets the job done! I've been using it for several years now and I'm very happy with it. It's easy to set up, to customize, it seamlessly integrates with my store and makes the work so much easier. The support has always been outstanding, very fast response-time and always with a quick solution at hand. In my 5+ years with Shopify this is an e-commerce essential, one of very few apps, you simply need!

SPIRIT - beauty excellence
Germany
Over 2 years using the app
September 6, 2023

I have used parcel panel for almost 3 years now and i've never even thought about using a different company. Their support responds almost instantly and they give out so many free upgrades to people it's great. As someone who has done over $400k in sales I can safely say Parcel Panel is GREAT for anyone looking to provide seamless tracking to their customers.

Bellus Official
United States
3 months using the app
August 22, 2023

"I can't stop being amazed by the product tracking app! Its fast performance is impressive - you instantly receive up-to-date information about the location and status of your items. It's truly remarkable!

And the interface is just fantastic. Every element is well thought out to the smallest detail, and yet everything looks so stylish and modern. I would say that using the app becomes a real pleasure - everything is so easy to understand and intuitive.

Thanks to this app, I no longer worry about my parcels. I always know where they are and in what condition. It truly simplifies my life and allows me to focus on more important things. Thank you for such a wonderful app!

My Store
Ireland
15 minutes using the app
April 10, 2023

Parcel Panel is an excellent tool for Shopify merchants who are looking for an easy and efficient way to manage their shipping and tracking needs. The tool seamlessly integrates with Shopify and provides a user-friendly interface that is easy to navigate.

One of the standout features of Parcel Panel is its ability to track all of your shipments in one place. With real-time tracking updates, you can easily keep an eye on the status of all your packages, making it easy to stay organized and ensure timely delivery to your customers.

Another great feature of Parcel Panel is its ability to generate shipping labels and packing slips with just a few clicks. This saves time and ensures that all of your packages are properly labeled and ready to ship.

Overall, I would highly recommend Parcel Panel to any Shopify merchant looking to streamline their shipping and tracking processes. The tool is user-friendly, efficient, and offers a range of features that make it a must-have for any e-commerce business.

Black Rock Chromatic
Canada
3 months using the app
CHANNELWILL replied April 17, 2023

Hi,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Parcel Panel team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success!

Parcel Panel

November 1, 2022

I've just installed this app and wanted to get rid of the watermarking (it's free of charge) and their response team (Lexi) was very responsive and a joy to communicate with. The previous tracking app I was using took 5 or so seconds to load, and we all know how bounce rates can be affected by time. However, this app loads quickly and even while using your own data and not wifi. I look forward to using this app for a long time to come as I begin marketing heavily in the coming months. Also, GIVE LEXI A RAISE, she is phenomenal (She did not ask me to say this, but she deserves it. And more than a dollar or two, I'm talking $5-$10 more an hour.)

Angel Society
United States
7 months using the app
CHANNELWILL replied November 2, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 23, 2023

i love this app, it helps give the customer a perfect overall shopping experience and reduces the amount of questions about delivery times etc. Their customer service is also very helpful and nothing seems to be an issue to fix for you. On top of that they also have a very quick responding time, they help you within minutes. A great app!

Ziver
Netherlands
6 months using the app
CHANNELWILL replied March 24, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel