Parcel Panel Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,232)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for reducing customer inquiries with real-time shipping updates and automated notifications. It's easy to install, navigate, and customize to match a brand's aesthetic. The app supports multiple carriers and integrates seamlessly with Shopify, featuring custom email templates and dynamic URL redirections. Merchants also appreciate the responsive customer support, which quickly resolves issues, enhancing the tracking experience.
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Great customer support, had a question regarding a small issue. They promised to look into it and 2 days later I received an e-mail that it had been solved. Instead of providing a solution so I could fix it myself, they already fixed it for me. So obviously I am really satisfied with everything!
Great support when ever you need it and the tracking updates have def helped reduce customer inquires. Anyone looking to automate and reduce admin costs then this is a must have cant recommend it enough !!!
A must have tracking app for any Shopify store! It helps reduce customer support work about order status since the automated notifications keep customers informed. Plus the support team is responsive and super helpful. Highly recommended!
I've been using Parcel Panel across all my Shopify stores, and I can confidently say it's the best order tracking app out there! It helps me so much on a daily basis that I simply couldn't manage without it anymore.
Today, Cecilia assisted me with incredible patience, kindness, and professionalism. I truly appreciate her support, and I want to thank her for being so helpful. The customer support team is always responsive and efficient, making the experience even better.
Parcel Panel is one of the most essential apps in my Shopify toolkit, and I highly recommend it to any e-commerce business looking to provide a seamless tracking experience for their customers. An absolute must-have!
Parcel Panel makes it easy to add a tracking page to a website. It practically came ready to be launched.
And the customer service is excellent. I needed help at 9:30pm Friday, and they were readily available to help and solved the issue in a couple of minutes.
All thumbs up for Parcel Panel!
I had an issue with my order tracking, and the customer service team at Parcel Panel Order Tracking was incredibly fast and helpful! They responded quickly, provided clear solutions, and resolved my problem in no time. Excellent support and a great experience overall. Highly recommended!
Great app, using for all our stores
The support team is super professional, always there to help out in case anything needed
can't recommend this enough
I highly recommend the app, it's really good and has been serving us and our clients for a few years now. We're really happy with it and the customer service too.
We recently started using Parcel Panel. We primarily use Royal Mail & DHL for shipping. The Royal Mail API is less than perfect and resulted in some teething problems but Parcel Panel support dealt with both problems within hours. Useful app and fantastic customer service – happy to recommend.
ParcelPanel's support is great! Their team is always available and ready to assist with any questions or issues. They respond quickly and go above and beyond to ensure everything runs smoothly. Highly recommend it.