Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,989)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time shipping updates that reduce customer inquiries. It's easy to set up, with a user-friendly interface and customizable tracking pages that align with brand identities. The app integrates smoothly with Shopify, enhancing the customer delivery experience. Merchants also value the reliable order tracking and responsive customer support, making it a recommended addition to e-commerce stores.

January 8, 2025

so far so good. repsonsive support. Some Tracking numbers dont match to carriers correctly however the support do correct these types of issues as soon as they are made aware.

I Love a Hangar
Australia
27 days using the app
November 29, 2024

Amazing service from the support team regarding some extra advice I needed on the app. also could I recommend that the app offers the option to print out bulk shipping labels.

Soul Rise Clothing
United Kingdom
About 1 month using the app
November 14, 2024

Parcel Panel is on another level. It makes order tracking smooth, quick, and simple. No more stressing about where my package is – everything is right there at my fingertips!

Massive shoutout to Kath for the amazing customer service. She was quick to help me with a few questions I had, and made the whole experience effortless. If you’re looking for a reliable and user-friendly tracking solution, Parcel Panel is the way to go.

Thanks again, Kath – top-notch support!

ZOKULT
Romania
About 1 month using the app
January 21, 2025

Excellent and quick customer support - highly recommended.

TallitKuntoon
Finland
8 months using the app
December 6, 2024

Your service is really good, especially Kath is really friendly and have
quick response for solving any issues. This tracking app is also very helpful and have good features.

Proboutiquee
France
About 1 month using the app
January 23, 2025

I’ve only just installed ParcelPanel, but I’m really impressed so far! The setup process was straightforward and hassle-free, which is always a bonus. What really stood out, though, was the excellent customer service – super helpful and quick to respond. Looking forward to seeing how it performs in the long run, but initial impressions are fantastic!

Percys Pet Products
United Kingdom
About 18 hours using the app
November 27, 2024

Donna is sooo kind and helpful! I spent hours trying to figure everything out by myself but she helped me with everything in just a few minutes!

Dealmagasinet
Sweden
16 days using the app
December 9, 2024

So far it is pretty good. I have run into some issues though. Tracking will not always be 100% accurate and there is no way to manually change this. I have had the app installed about 2 weeks and have had 5 chats regarding updating the tracking numbers all taking 1-2 days.

I hope they implement a manual change soon as i waste more time on the chat fixing the issue than it would take me to manually do.

So for now it gets a 3 star. ill update again later if improved.

Kawaii Stop
United States
15 days using the app
December 11, 2024

Amazing app to work with + great quality fast customer support.

FIVE. CLOTHING
Netherlands
9 months using the app
January 23, 2025

they are nice they will explain step by step how it works and its free app so wondeful

Wenlov
Canada
About 1 month using the app