Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (1,877)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for its transformative order tracking capabilities, noting it significantly reduces customer inquiries by providing clear, real-time shipping updates. It's praised for its ease of use, customization options, and smooth Shopify integration. Features like automated notifications and a user-friendly interface are particularly valued. The app's performance and responsive customer support are also frequently commended.

July 28, 2025

Incroyable application de suivi !
ParcelPanel a transformé l’expérience post-achat pour mes clients. L'interface est ultra fluide, entièrement personnalisable, et s'intègre parfaitement à Shopify. Mes clients adorent pouvoir suivre leur commande en temps réel sans quitter mon site — ça renforce la confiance et améliore clairement la satisfaction.
Le support client est également top : rapide, pro et toujours à l’écoute.
Si tu veux offrir une expérience digne des grandes marques, c’est l’app qu’il te faut. Je recommande les yeux fermés !

Cherry Fashion
France
About 4 hours using the app
March 22, 2025

I highly recommend the app, it's really good and has been serving us and our clients for a few years now. We're really happy with it and the customer service too.

ALFA-JEWELRY
Finland
Over 1 year using the app
April 18, 2025

I was using Track123 before installing Parcel Panel, and within 5 minutes can already say that it is 10x better in terms of the functionality it offers, and the customer support is great too. I highly recommend it.

Nomadex
New Zealand
About 1 hour using the app
May 19, 2025

Very nice customer support. Reacts in 2 minutes and helps me with everything I need.

Raverro
Netherlands
5 days using the app
May 23, 2025

I've just changed from Aftership to Parcel Panel and should have done it a long time ago. You get more features and better service at much better value. Highly recommend!

Bar Stool Home
Australia
About 16 hours using the app
June 1, 2025

Thanks Zessa and Donna for their help ! Thanks a lot, very helpfull <3

Épilae
France
About 1 month using the app
July 8, 2025

Fast and efficient support, a lot available options to customize the tracking app, very professional

Snappyfy
Germany
About 16 hours using the app
April 10, 2025

crazy fast reply's, Cecilia helped me solve a problem within minutes!

lujiv
Netherlands
5 months using the app
July 1, 2025

J’utilise ParcelPanel pour le suivi des commandes sur ma boutique AUROMEC. L’application est facile à configurer et très pratique pour offrir à mes clients un suivi détaillé et en temps réel de leurs colis.

J’ai particulièrement apprécié la page de suivi personnalisable et le support réactif de l’équipe ParcelPanel.

Cependant, quelques options comme la modification du titre de la page ou la personnalisation avancée des couleurs pourraient être plus intuitives pour les débutants.

Globalement, c’est une excellente solution pour améliorer la satisfaction client et réduire les demandes “Où est ma commande ?” (WISMO

auromec
France
About 2 hours using the app
July 8, 2025

Any questions you have, they're quick to respond and help you with anything you need.

SLAYERFASHION
Netherlands
4 months using the app