Reviews (3,596)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

April 14, 2024

The customer support was great. She truly went above and beyond what I asked, and I had just asked a rather simple request, but I was also given more free quotes and she was very quick and professional. Thanks Kath.

Aussie Troves
United States
About 1 month using the app
June 18, 2024

great app, look's nice on my theme. they even removed the branding and gave some paid features for free. nice customer support.

Veralne
United States
9 days using the app
May 16, 2024

Parcel panel have all the functionalities we required. professional communications, specially Donna is a great communicative and professional. love you guys. Thank you!

Bloomie Boutique
United Kingdom
3 months using the app
June 20, 2024

W's in the chat, I asked for them giving me extra quota, and they did that + removing the branding. + The GIF's section is so funny, I love that. definitely worth it, I have used it for my previous store, its tracking page layout is so professional and neat.

Esova London
United Kingdom
4 days using the app
July 2, 2024

Amazing Support and having a free service is really helpful.

Bharat Silk House
India
About 1 month using the app
May 18, 2024

The best app for creating an order tracking page for your store.

RetroDistrict™
United Kingdom
About 1 month using the app
March 18, 2024

Parcel Panel Order Tracking is a must-have app for any Shopify store that wants to provide excellent customer service. The app makes it easy to track orders and keep customers updated on their shipping status

ELVATRON
Costa Rica
12 months using the app
June 19, 2024

You need this app to keep your customers on your website and give them the required updates on the shipments. You dont want to send them directly to the courriers tracking page this is much more professional. and they have a lovely customer service team really fast and responsive and helpful.

thank you Jessca for your help

Lunesa
United Kingdom
About 14 hours using the app
April 16, 2024

With 24/7 support, ease of use and benefits, shopify has been indispensable for me since the first day I started using it.

I definitely recommend it

Ragnok TR™
Türkiye
16 days using the app
April 8, 2024

I'm impressed by the speed of the support, that's the first thing I look for any app I install, how responsive they are. They are fabulous. Also we were missing a carrier and within less than 2 weeks they added it for us. Prior them I was using another software for tracking it was expensive and never as fast as them.

GothRider Brand
Canada
11 days using the app