Parcel Panel Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,006)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient order tracking and customer service enhancements. It's noted for its easy setup, user-friendly interface, and customizable tracking page that elevates brand image. The free plan is especially beneficial for new or growing businesses. Customer support, with mentions of team members like Ria, Donna, and Jessica, is highlighted for its responsiveness and helpfulness in resolving issues and customizing the tracking experience.
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Cecilia and Tessa have really helped me a lot on the settings and provided me valuable information.
Customer support is great. Responded with minutes. Great app to keep track of your order tracking. Wish I found this sooner. Thanks for the support Donna!
I reached out to the support team to request the removal of the brand name from the app, and Kath responded immediately. She resolved the issue quickly and efficiently. The customer service was top-notch, and I’m very pleased with the outcome. Highly recommend! Thank you Kath!
Needed additional quotas added to my shop and Jessica helped me out in less than 5min. Great customer service
You need this app to keep your customers on your website and give them the required updates on the shipments. You dont want to send them directly to the courriers tracking page this is much more professional. and they have a lovely customer service team really fast and responsive and helpful.
thank you Jessca for your help
Customer support was quite helpful when I needed their help
I love this app because it is very simple and ease to use.
It has so many carrier partners included in its basic plan.
I just want the main thing to manually update the courier partner whom the app shows is different from the original one.
Regards,
The interface is intuitive and easy to navigate, making it simple to monitor the status of shipments. However, I wish the free plan included an automatic translation feature to improve accessibility for international users. Despite this, Parcel Panel remains a valuable tool for keeping customers informed about their orders.
I’m thoroughly impressed with the support from Parcel Panel! The team handled my inquiries swiftly and efficiently, but I want to give a special shoutout to Ria. Her expertise, responsiveness, and friendly attitude made the entire experience outstanding. Thanks to Ria, my issues were resolved in no time. If you’re looking for exceptional support, Parcel Panel is the way to go. Thanks again, Ria, for your fantastic help!
I'm using it on multiple shops this is a must when you have an online shop.