Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,698)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining shipping communications, noting its user-friendly interface and easy setup. It supports multiple carriers and offers customization options, including the ability to remove branding. The app integrates seamlessly with Shopify and is praised for its performance. Customer support is responsive, assisting effectively with customization and integration challenges.

November 7, 2024

Very bad tracking app that do not track order correctly, It does not update tracking on my order with Colis Privé and the support is very bad and will not help you.

Mister Gift
France
12 months using the app
Channelwill replied November 8, 2024

Hello Mister Gift,

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We understand how crucial accurate tracking updates are to your business, and it’s disappointing to learn that we didn’t meet your expectations, especially with your Colis Privé orders.

Even though you’ve uninstalled our app, we’re committed to providing you with a comprehensive report on this matter. Additionally, our manager will reach out to you personally to discuss the findings and address any outstanding concerns.

We appreciate your past support and trust in our service, and we value the chance to improve based on your experience.

Best regards,
ParcelPanel Team

November 14, 2024

I’m still new to Parcel Panel but so far I’ve had a good response to my request for support. Donna was very helpful.

Vendavor
United States
Over 1 year using the app
November 8, 2024

The best application I have tested for package tracking, and it is possible to configure each element easily

LUNIA
France
5 months using the app
October 1, 2024

The support was great, answered my questions and checked my site just to make sure I had done things correctly. I would recommend this app for anyone

Treasures of my HeART
Canada
2 months using the app
October 5, 2024

So far so good! Kath w/ customer support was awesome! Super helpful and hooked me up! I heard this was the best app and I believe it now! I will continue using Parcel Panel as long as a have a shop!

Kingdom Outfitters
United States
About 1 month using the app
October 15, 2024

I contacted the support and they got back to me in 3 minutes. Donna was super polite and helpful, she has fixed my account issue with two clicks....she's done more than asked as she has adjusted my setups on the Parcel Panel dashboard. Definitely a five stars service. Well done. I highly recommend their service.

Glammzee
Estonia
12 days using the app
September 30, 2024

Great app, I use them in other stores and have always received good service. Perfect for those who work with dropshipping and multiple carriers.

Cross & Crown
United States
19 days using the app
October 15, 2024

Parcel Panel Order Tracking is the best app for tracking—there's no other app like it on Shopify It not only excels in tracking but also offers many additional features that you won't find in other apps. I'm fully satisfied with its performance and highly recommend it to others

LIPOXI
United Kingdom
10 days using the app
November 12, 2024

Cecelia did an outstanding job helping me set up protection as well as removing their branding from my store. Gorgeous

PARADUXE
United Arab Emirates
4 months using the app
October 17, 2024

The absolute best support among Shopify apps. So great to have Parcel Panel on my team heading into the holiday season.

Southern Gifts & Prints
United States
10 months using the app