Parcel Panel Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,989)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time shipping updates that reduce customer inquiries. It's easy to set up, with a user-friendly interface and customizable tracking pages that align with brand identities. The app integrates smoothly with Shopify, enhancing the customer delivery experience. Merchants also value the reliable order tracking and responsive customer support, making it a recommended addition to e-commerce stores.
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Amazing help from Kath updating some orders not updated
They are always available to help as soon as possible.
The app is amazing! There are so many customization options, everything is intuitive and super easy to use. The support is absolutely fantastic and incredibly fast! Thank you!
Quick help and great support !!
Thanks a lot Jessca ! greets from Belgium !
quick service, very happy with the help and they reply very quick
I wish every app had support like this. The app itself is perfect. I worked with another one before and it was also good but this one also works with email marketing.
I have known Parcel Panel for a long time and always use it in all my shops. It is an excellent application and the customer service is fast and friendly.
I just want to say Cecilia. You are amazing and you solved my problem. It was great chat with you. Once again thank you.
I used to absolutely love Parcel Panel but they are experiencing huge technical issues that have cost us a lot of money. They tracking is completely off due to the increase of the holidays which 100% not their fault. That being said as someone coming from a programming background there are multiple workarounds that they could easily have done to resolve these issues. The software is not tracking properly for USPS as it currently sits and will only cause massive frustration for your customers it’s best they see the actually tracking info provided by USPS itself than rely on Parcel Panels API data.
Very bad tracking app that do not track order correctly, It does not update tracking on my order with Colis Privé and the support is very bad and will not help you.
Hello Mister Gift,
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We understand how crucial accurate tracking updates are to your business, and it’s disappointing to learn that we didn’t meet your expectations, especially with your Colis Privé orders.
Even though you’ve uninstalled our app, we’re committed to providing you with a comprehensive report on this matter. Additionally, our manager will reach out to you personally to discuss the findings and address any outstanding concerns.
We appreciate your past support and trust in our service, and we value the chance to improve based on your experience.
Best regards,
ParcelPanel Team