Reviews (3,653)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

January 5, 2023

So far so good! Haven't had any issues with this app, and ELLY was absolutely amazing in helping me get set up. She answered all my questions and got the ball rolling for me with integration. Thanks Elly!

Domucopia
United States
7 months using the app
Channelwill replied January 7, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 7, 2023

great service because service is fast and helping good i am happy with this app en thank you for fast support

lestus.nl
Netherlands
7 months using the app
Channelwill replied July 14, 2023

Hi,

Thank you for sharing your positive experience with our app. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support.
If you have any further questions or feedback, please don't hesitate to reach out to us.

Best regards,
Parcel Panel

Edited April 7, 2023

ME ENCANTÓ,EL SOPORTE EXCELENTE DISPOSICIÓN PARA EXPLICAR,MUY AMABLE! ESPERO QUE SIEMPRE SIGAN ASI!!!!

Full Collection House
Chile
7 months using the app
Channelwill replied April 8, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 17, 2023

I had some smaller issues that the support team were quick to help me with! I got more help than i asked for! Appreciate them, thank you Mig!

Mat Prylar
Sweden
7 months using the app
Channelwill replied February 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 28, 2021

This is just the perfect app i was searching for my tracking page, customizable as you wish ! And good support

Eyeval
Italy
7 months using the app
June 1, 2022

My order contains 2 shipments, but only one tracking number can show on the Orders Page. Lara is helpful to give me advice that maybe I can do a suborder in Shopify, but not sure if it works. But anyway, Lara is nice.

Lifestyle Pavilion
Canada
7 months using the app
Channelwill replied June 1, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

January 19, 2022

Excellent app, with good features for tracking information and upsell. A and customer care. A differentiator is customer service, they always try to solve the problems and understand the client scenario.

Pet Magia
Brazil
7 months using the app
Channelwill replied January 19, 2022

Hello there!

Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

September 20, 2022

Great Service! :-) They put a huge effort in explaining all questions. Thats how it should be everywhere.

Land of Stylish
Switzerland
7 months using the app
Channelwill replied September 20, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 16, 2023

Service client très rapide, attentif et vraiment très cool, merci Elly :) Elle a su répondre à mes attentes c'est parfait!

Kaindly
France
7 months using the app
Channelwill replied July 24, 2023

Thank you for your positive feedback about our app! We're thrilled to hear that it does what you expect and that our support team, especially Elly, was really helpful. We appreciate your recommendation and hope that you continue to enjoy using our app. Please don't hesitate to reach out if you have any further questions or concerns.

May 5, 2023

Mig was soooo nice and helpful, I just install the app I have nothing yet to say about it but i got an offer to increase from 20 to 50 orders and this is great for beginners, Thank you Mig and thanks for all of you, actually the presence of someone like Mig indicates the presence of wise management.

Gateyol
United Kingdom
7 months using the app
Channelwill replied May 8, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel