Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,614)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining shipping communications, noting its user-friendly interface and easy setup. It supports multiple carriers and offers customization options, including the ability to remove branding. The app integrates seamlessly with Shopify and is praised for its performance. Customer support is responsive, assisting effectively with customization and integration challenges.

July 4, 2023

ive used parcel panel with a previous store and now im using it again with my new store. easy to use, customer service is quick and efficient. they offer customizable templates. this app is great for e-commerce and dropship. thank you!

Bueno Bottle
United States
9 months using the app
Channelwill replied July 7, 2023

Hi there!

Thank you for your feedback! Hope you continue to have a great experience with our product.

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 11, 2023

Very good app. Perfect support by chat. Thank you . Solved my problem in less then 15 minuts. So happy!!

Amadeus
Chile
9 months using the app
Channelwill replied July 14, 2023

Hi,

Thank you for sharing your positive experience with our app. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support.
If you have any further questions or feedback, please don't hesitate to reach out to us.

Best regards,
Parcel Panel

November 25, 2022

Parcel panel order tracking app is perfect and a sleek for shopify
The customer support is fantastic.
Thank you

Copyright, VanaraBrand
Canada
9 months using the app
Channelwill replied November 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 2, 2023

Outstanding Tracking App!
This app is a game-changer! It keeps me in the loop with real-time package updates. The interface is user-friendly, making tracking a breeze. From shipment to delivery, the details are spot-on. Quick and accurate notifications make it a must for stress-free tracking. Highly recommend it – solid five stars!

Ribeiro's Shop
United Kingdom
9 months using the app
January 29, 2023

The support is Lovely and active, and the app works Great so far, It's easy to understand and I can highly Recommend it

HomeNovas
Germany
9 months using the app
Channelwill replied January 30, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 20, 2023

Great service!

Cachekol
Brazil
9 months using the app
September 5, 2023

customer support very helpful

Nursing Corner
United States
9 months using the app
January 24, 2024

Very good customer support

DOLCE AESTHETIC
Greece
7 months using the app
October 2, 2023

For a year, I use this app and pay 9 euros a month. And it worked fine. Until now all track and trace text is shown in Chinese all of a sudden. Without warning or announcement nothing. Contacted support they say I now suddenly have to switch to another abonomment which costs 50 euros a month. So 40 euros more. Is the and SCAMM? Bit sad if you do this without announcing it in advance. I have angry customers lost two orders because of that they cancelled. This has cost me 364 euros. Thanks a lot!

SPINGAR.COM
Netherlands
9 months using the app
Channelwill replied December 27, 2023

Hi,

Thank you for your feedback, and we sincerely apologize for any inconvenience you may have experienced. Our tracking information relies on data sourced from your courier's websites, which means that our system automatically matches the tracking information provided by your courier, regardless of the language used in their system. Regarding the specific order you mentioned, it appears to be associated with a Chinese shipping company, which is why their system provides tracking information in Chinese.

Please rest assured that our intention is not to pressure you into purchasing a larger subscription plan. We do not derive any financial benefit from this recommendation. Our suggestion to automatically translate your tracking information is solely for your benefit, aimed at preventing any potential issues in the future.

We are sorry again for the inconveinience you have expirenced and we really disire to help you solve the concern, if you change your mind please directly contact us. Thank you.

Best wishes,
ParcelPanel

February 2, 2023

Suporte rápido e eficiente, produto muito bom e vale a pena. De verdade, quem tiver na dúvida pode ir sem medo.

Sualos
Brazil
9 months using the app
Channelwill replied February 3, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel