Reviews (3,657)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

September 20, 2022

Great Service! :-) They put a huge effort in explaining all questions. Thats how it should be everywhere.

Land of Stylish
Switzerland
7 months using the app
Channelwill replied September 20, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 16, 2023

Service client très rapide, attentif et vraiment très cool, merci Elly :) Elle a su répondre à mes attentes c'est parfait!

Kaindly
France
7 months using the app
Channelwill replied July 24, 2023

Thank you for your positive feedback about our app! We're thrilled to hear that it does what you expect and that our support team, especially Elly, was really helpful. We appreciate your recommendation and hope that you continue to enjoy using our app. Please don't hesitate to reach out if you have any further questions or concerns.

May 5, 2023

Mig was soooo nice and helpful, I just install the app I have nothing yet to say about it but i got an offer to increase from 20 to 50 orders and this is great for beginners, Thank you Mig and thanks for all of you, actually the presence of someone like Mig indicates the presence of wise management.

Gateyol
United Kingdom
7 months using the app
Channelwill replied May 8, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 13, 2023

Amazing customer service, great app. Simple to integrate and very customizable. Strongly recommend to anyone.

Marcus Pierce
United States
7 months using the app
Channelwill replied April 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 12, 2023

This app is awesome and help a lot, had a problem and had been resolved really quick.
Thanks a lot for the help !
Was really quick and helpful, I recommend a lot.

Euphornya
France
7 months using the app
Channelwill replied May 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 8, 2022

The app is easy to use and the customer service is spot on. I can see why they have so many 5 star reviews.

BrandsOnDeck
United States
7 months using the app
Channelwill replied August 9, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 1, 2023

This app is great for any new store starting out. There wonderful customer service helps and sorts out any problems you may endure along the way. They are very friendly and also very helpful!

Tranquil Therapy
Australia
7 months using the app
Channelwill replied February 2, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 27, 2022

Netter Support, hat mir beim Layout geholfen und war immer stets freundlich. Die Frau hat mich wo es ging, beraten und geholfen.

Cyberspace Technology
Switzerland
7 months using the app
Channelwill replied December 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 15, 2023

super application, super support client, je recommande. Maintenant pour moi se sera plus facile de convaincre les clients pour leurs livraisons

SpeedySushi
France
7 months using the app
Channelwill replied March 15, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 15, 2023

I am starting to edit the page and very easy tu edit and i love the customer service it answers you at once.

Johanna Decor, LLC
United States
6 months using the app
Channelwill replied July 24, 2023

We're thrilled to hear that you find our page editor easy to use and that you love our customer service! Thank you for taking the time to share your positive experience with us. Please don't hesitate to reach out if you have any further questions or need assistance while editing your page.