Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (5,001)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer satisfaction with real-time delivery updates and a customizable tracking page that matches their brand. The automated notifications minimize the need for manual updates, boosting customer trust. Merchants appreciate the easy setup, flexibility with multiple carriers, and the ability to customize tracking features. The responsive and effective customer support is also frequently praised.

February 1, 2025

ParcelPanel's support is great! Their team is always available and ready to assist with any questions or issues. They respond quickly and go above and beyond to ensure everything runs smoothly. Highly recommend it.

Manntara Co.
United Kingdom
Over 4 years using the app
January 30, 2025

I've been using Parcel Panel across all my Shopify stores, and I can confidently say it's the best order tracking app out there! It helps me so much on a daily basis that I simply couldn't manage without it anymore.
Today, Cecilia assisted me with incredible patience, kindness, and professionalism. I truly appreciate her support, and I want to thank her for being so helpful. The customer support ...

Bébé Paradis
France
2 months using the app
February 24, 2025

A must have tracking app for any Shopify store! It helps reduce customer support work about order status since the automated notifications keep customers informed. Plus the support team is responsive and super helpful. Highly recommended!

The Troves
Belgium
5 months using the app
February 1, 2025

Great little app - very easy to use. Will get even better with time. Keep it up!

Atmorus
Canada
About 1 year using the app
February 5, 2025

The app is great, but above all I've never seen a customer support so pro-active. Anything you ask they can do it. Even Apple doesn't have that kind of amazing support. Thanks team @ParcelPanel!

Ronrooon
France
10 months using the app
January 19, 2025

Perfect app to keep your customers up to date and to have a clear overview for yourself with order tracking. Really fast and good customer support.

Must have for any shopify store!!

bellanza
Netherlands
4 months using the app
January 25, 2025

Parcel Panel makes it easy to add a tracking page to a website. It practically came ready to be launched.
And the customer service is excellent. I needed help at 9:30pm Friday, and they were readily available to help and solved the issue in a couple of minutes.
All thumbs up for Parcel Panel!

Gluten Free Safe Store
Canada
3 months using the app
January 22, 2025

Great app with even better customer support! Absolutely needed for any shopify store

My She Time
United States
Over 1 year using the app
February 1, 2025

great customer service! great tool! on brand and for free! love it

ILHEMENT
Switzerland
Almost 3 years using the app
February 6, 2025

Amazing app, you can do things that many other tracking apps don't even come close to achieving.

Vivid-Melbourne
Netherlands
3 months using the app