Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and excellent customization options. It's praised for integrating seamlessly with Shopify, providing accurate parcel updates, and its responsive customer support. Many appreciate its affordability, support for multiple retailers, and its role in scaling businesses. Merchants also value its notification feature, speed, performance, and its ability to enhance the professional look of websites and improve customer experience.

March 18, 2024

Parcel Panel Order Tracking is a must-have app for any Shopify store that wants to provide excellent customer service. The app makes it easy to track orders and keep customers updated on their shipping status

ELVATRON
Costa Rica
12 months using the app
April 15, 2024

Parcel Panel is amazing!!! My customers are very happy with getting their information

Ravi-bySteph
United States
About 3 years using the app
February 25, 2024

I still use the basic version to get started, but apart from the limited number of tracks, the app is really comprehensive and the design of the tracking page is amazing. Top 5 apps to have. Super fast and very attentive support. What can I say, if you are still undecided, this is the perfect solution, don't waste your time.

Sleep Lovers
Italy
2 months using the app
April 12, 2024

Had few issues with currency and setup but the support team is very great, they have helped me set the app up and it is actually now generating revenue + improving the service for customers. I highly recommend this for shopify owners who are looking to improve their offering while getting some extra revenue :)

Jewellery With Love
United Kingdom
22 days using the app
January 25, 2024

The Free plan is more than enough to get started, and the paid plans are super affordable! The customer support is exceptional; we have never seen anything like it before. After submitting our inquiry, we received a response from Donna within 20 seconds - literally. Within just three minutes, all our issues were resolved. We cannot recommend it enough!

Aulux
Italy
6 months using the app
April 14, 2024

The customer support was great. She truly went above and beyond what I asked, and I had just asked a rather simple request, but I was also given more free quotes and she was very quick and professional. Thanks Kath.

Aussie Troves
United States
About 1 month using the app
March 15, 2024

great customer service and option to have this added to my store

Hoddragon
United States
Over 1 year using the app
April 8, 2024

I'm impressed by the speed of the support, that's the first thing I look for any app I install, how responsive they are. They are fabulous. Also we were missing a carrier and within less than 2 weeks they added it for us. Prior them I was using another software for tracking it was expensive and never as fast as them.

GothRider Brand
Canada
11 days using the app
April 27, 2024

What a great service. Quick response and very friendly.

The app itself is very easy to use.

For customers, there is a clear tracking page of the package with a map attached.

I definitely recommend this app!

Poga Pinnacle
Netherlands
About 2 months using the app
April 16, 2024

With 24/7 support, ease of use and benefits, shopify has been indispensable for me since the first day I started using it.

I definitely recommend it

Ragnok TR™
Türkiye
16 days using the app