Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,933)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time delivery updates that enhance customer satisfaction and reduce inquiry volumes. Its customizable tracking page maintains brand consistency, while features like automated notifications and dynamic URL redirections improve customer experience. Easy to install and integrate with Shopify, it supports multiple carriers and offers reliable performance. The responsive, 24/7 customer support is also highly praised.

December 16, 2024

App works great. But it sometimes misleads tracking number with wrong carrier. I had to ask contact support every time to correct them. I hope there is a feature that store end can revise carrier by ourselves. Other than that, customer support was fast enough and always solve my issues. Thank you for your help.

オリジナルUSAノベルティー名入れグッズ製作専門店・DIGGIT(ディギット)
Japan
Over 3 years using the app
February 1, 2025

ParcelPanel's support is great! Their team is always available and ready to assist with any questions or issues. They respond quickly and go above and beyond to ensure everything runs smoothly. Highly recommend it.

Manntara Co.
United Kingdom
Over 4 years using the app
January 30, 2025

I've been using Parcel Panel across all my Shopify stores, and I can confidently say it's the best order tracking app out there! It helps me so much on a daily basis that I simply couldn't manage without it anymore.
Today, Cecilia assisted me with incredible patience, kindness, and professionalism. I truly appreciate her support, and I want to thank her for being so helpful. The customer support team is always responsive and efficient, making the experience even better.
Parcel Panel is one of the most essential apps in my Shopify toolkit, and I highly recommend it to any e-commerce business looking to provide a seamless tracking experience for their customers. An absolute must-have!

Bébé Paradis
France
2 months using the app
February 1, 2025

Great little app - very easy to use. Will get even better with time. Keep it up!

Atmorus
Canada
About 1 year using the app
January 19, 2025

Perfect app to keep your customers up to date and to have a clear overview for yourself with order tracking. Really fast and good customer support.

Must have for any shopify store!!

bellanza
Netherlands
4 months using the app
January 25, 2025

Parcel Panel makes it easy to add a tracking page to a website. It practically came ready to be launched.
And the customer service is excellent. I needed help at 9:30pm Friday, and they were readily available to help and solved the issue in a couple of minutes.
All thumbs up for Parcel Panel!

Gluten Free Safe Store
Canada
3 months using the app
January 22, 2025

Great app with even better customer support! Absolutely needed for any shopify store

My She Time
United States
Over 1 year using the app
February 1, 2025

great customer service! great tool! on brand and for free! love it

ILHEMENT
Switzerland
Almost 3 years using the app
December 1, 2024

Clear app, helpfull employees in the chat, a lot of solutions to provide detailed shipping information to the customers. Big 10 out of 10!

FenTes4you
Netherlands
About 2 years using the app
November 12, 2024

Parcel Panel has been a game-changer for our order tracking process. The integration is seamless, and the app offers a great customer experience by providing clear, real-time updates on shipping statuses. It’s easy to use, customizable, and has significantly reduced customer inquiries regarding delivery. Their support team is also very responsive and helpful whenever needed. Highly recommend this app for any e-commerce store looking to streamline their shipping communication and boost customer satisfaction!

Vision Beam
United States
10 months using the app