Parcel Panel Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,807)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing shipping communication, noting its user-friendly interface and easy setup. It integrates seamlessly with Shopify, supports multiple carriers, and offers real-time tracking updates, significantly reducing customer inquiries. The customization options add a professional touch, and the responsive support team is praised for assisting with branding alignment. Merchants appreciate the improved operational efficiency and enhanced customer experience.
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App works great. But it sometimes misleads tracking number with wrong carrier. I had to ask contact support every time to correct them. I hope there is a feature that store end can revise carrier by ourselves. Other than that, customer support was fast enough and always solve my issues. Thank you for your help.
Parcel Panel has been a game-changer for our order tracking process. The integration is seamless, and the app offers a great customer experience by providing clear, real-time updates on shipping statuses. It’s easy to use, customizable, and has significantly reduced customer inquiries regarding delivery. Their support team is also very responsive and helpful whenever needed. Highly recommend this app for any e-commerce store looking to streamline their shipping communication and boost customer satisfaction!
Clear app, helpfull employees in the chat, a lot of solutions to provide detailed shipping information to the customers. Big 10 out of 10!
Had a few issues with Royal Mail Uk tracking. support were responsive and the issue seems to have been fixed
apart from that the app has been great and has a good feature set which helps with customer satisfaction
Excellent App with Top-Notch Support
The Parcel Panel Order Tracking app is fantastic! It makes tracking orders easy and straightforward for both us and our customers. The interface is user-friendly, and the app integrates seamlessly with our store, keeping our customers informed every step of the way.
A special thanks to Donna from their support team. She provided outstanding help in no time, resolving my issue quickly and efficiently. Her assistance was excellent and made the process smooth and hassle-free.
For anyone looking for a reliable order tracking solution backed by fast, helpful customer service, Parcel Panel Order Tracking is the perfect choice. Five stars, no question!
They are always available to help as soon as possible.
I just want to say Cecilia. You are amazing and you solved my problem. It was great chat with you. Once again thank you.
Right away when started the Trail - free version it was directly a plus support - user-friendly platform very easy to use. and what matters most everything is working as it should be ! Love it.
Fast and reliable customer support. And the Tracking app is great been using it for years now.
The application has been good so far. Online customer service representative was also helpful and responsive. I've got a step-by-step detail explanation on how I could work things around the application. Overall highly recommended!!!