Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,937)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time delivery updates that enhance customer satisfaction and reduce inquiry volumes. Its customizable tracking page maintains brand consistency, while features like automated notifications and dynamic URL redirections improve customer experience. Easy to install and integrate with Shopify, it supports multiple carriers and offers reliable performance. The responsive, 24/7 customer support is also highly praised.

January 2, 2025

Très bonne application

femmes précieuses
France
6 months using the app
August 29, 2024

I just got this app tonight. I've used track123 on other stores in the past, but wanted to try something new plus parcel panel's pricing model was more attractive to me. It literally took 2 minutes to setup the app, and it looks great. You can see an example of what the page will look like for customers, which is great.

They are currently doing an offer that more then doubles the amount of orders included in the free plan, up to 50 instead of 20. They also removed the apps branding, so it looks more professional on the website. This is typically a paid plan feature that they are giving away for free. If you download the app you may see this opportunity, if they are still running it. All I had to do was message the support team.

Huge thanks to Ria at the customer support team. She answered me rapidly and gave me those extra benefits. I also wanted to change the color of a specific thing on the page, and couldn't do it on my own. She was able to do it for me in a few minutes. I'm happy to have found this app, and think it will provide good value to me and my customers.

Siderity
United States
4 months using the app
November 23, 2024

Very quick support, they solve my problem in 5 minutes, like!

BabyPrime
Ukraine
7 days using the app
December 7, 2024

Your support is top !!!!!! Thank you!!!!! Great Product !!

DIY500AMP LLC
United States
5 days using the app
October 4, 2024

Guter Service mit sehr viel Geduld. Die APP macht genau das, was es soll.

Thank you for your patience with me, and I apologize for my frustration earlier. I felt misunderstood regarding my issue.

That's ME Style
Germany
Almost 2 years using the app
October 7, 2024

Setup is very easy, and Kath was very fast and helpful on a small question that I had.

Bon Tropik
United States
2 months using the app
November 22, 2024

Amazing and quick customer service!

Zoë Rêve
Netherlands
26 days using the app
December 25, 2024

Great and quick support through live chat, many thanks :)

AmazValueGlobal
United Kingdom
1 day using the app
November 30, 2024

Customer Support agent Jessca was great. She answered all questions in a timely manner.

GameWell Gear
United States
About 1 month using the app
October 30, 2024

Zessa was an incredible help. She is professional and friendly.

Kibooz
France
2 months using the app