Reviews (3,636)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

December 4, 2023

Great support and cooperation from Parcel's team, specially Jessca, she's a hero!

Elle Shines
Egypt
3 months using the app
January 27, 2020

What I first like with this app it's that most parcels can be tracked, which is not the case with most other traclking apps ! Then it's fully translatable, including every single tracking message (you need to do it for every new message). The customer experience is much better than when you expose English messages to French customers... The layout is also cool and makes very professional. I strongly recommend this app !

Accessoire Smartphone
France
Over 1 year using the app
May 8, 2022

Best order tracking app available. Tried many different apps and kept coming back to this one. Customer support is great too, reached out with a single issue which they resolved and then suggested a ton of other improvements. Highly recommend.

Citadel Pendants
United Kingdom
Over 1 year using the app
Channelwill replied May 8, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

April 12, 2022

They are such a helpful team and the app interface is so easy to use. They give out a lot of freebies and they help you grow!

The Jewelish
United Arab Emirates
Over 1 year using the app
Channelwill replied April 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Ellyssa | Parcel Panel

January 22, 2023

I'm new to the app, but so far, they have been willing to assist, and if they couldn't answer, they gave suggestions on who could help me.

Neurodivergent Life
United States
Over 1 year using the app
Channelwill replied January 22, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 6, 2020

OMG this app totally KICKS BUTT!!!! I mean, I can't believe how awesome it is compared to the other lame app I was using PLUS it costs less PLUS the support is AMAZING>>>> FIVE STARS!!!!!

Beauty Firm
United States
Over 1 year using the app
January 21, 2023

Very very professional and quickly for the answer! Mig was very kind, she solved my problem right away

Dream's Bathroom & Kitchen
Italy
Over 1 year using the app
Channelwill replied January 22, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 10, 2023

Top App! Sehr schönes Design und die richtigen Informationen für meine Kunden.

Louvari
Germany
About 1 year using the app
February 27, 2023

Aplicativo com suporte desde o inicio e ainda ganha 30 rastreio a mais gratuitamente, então por enquanto estou gostando

Innerfunny
Brazil
Over 1 year using the app
Channelwill replied February 27, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 1, 2021

Works perfectly and they offer a fast customer contact. ......................................................

Zumaha
Germany
Over 1 year using the app