Reviews (3,637)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

January 30, 2024

Goede hulp

Mila Melbourne
Netherlands
3 months using the app
September 9, 2023

Very well

Nixargo
Germany
3 months using the app
October 21, 2023

Good support - good app

Kitchens & Home
United Kingdom
About 2 months using the app
October 29, 2023

Very providing & friendly!

2SUSPICIOUS
United States
About 1 month using the app
October 29, 2023

Very helpful

Relievo™
United States
3 months using the app
July 21, 2023

I recently had the pleasure of experiencing top-notch customer service provided by Jessca, and I must say, it was nothing short of exceptional! Her dedication, attentiveness, and genuine desire to help made my entire interaction an absolute delight.

From the moment I reached out for assistance, Jessca's warm and friendly demeanor immediately put me at ease. She was patient and took the time to listen carefully to my concerns, ensuring she fully understood the issue I was facing. It was evident that she valued my time as much as her own, and I felt truly respected as a customer.

What stood out the most during my interaction with Jessca was her deep knowledge and expertise in handling various queries. She effortlessly provided clear and concise explanations, breaking down complex information into easy-to-understand terms. Her ability to troubleshoot and offer innovative solutions was truly commendable, leaving me feeling confident that my problem was in capable hands.

Not only was Jessca knowledgeable, but she also went above and beyond to ensure my satisfaction. She followed up promptly on our conversation, making sure that the solution provided met my needs and that I had no further questions. This level of dedication showcases her commitment to providing the highest level of customer support possible.

Throughout our conversation, I felt as though Jessca was personally invested in my well-being as a customer. She treated me with respect, courtesy, and empathy, and it was clear that she genuinely cared about my experience. Her positive attitude and enthusiasm for helping customers are rare qualities that set her apart from the rest.

In a world where excellent customer service is becoming increasingly rare, Jessca truly shines as a beacon of excellence. She is a valuable asset to the team and the epitome of what outstanding customer service should be. Her passion for assisting customers and her exceptional skills have undoubtedly left a lasting positive impression on me.

In conclusion, I cannot speak highly enough of Jessca's incredible customer service. If you ever have the pleasure of interacting with her, rest assured that you are in the best of hands. I hope that her dedication and commitment are recognized and rewarded as she continues to exemplify the gold standard of customer support.

Thank you, Jessca, for making my experience unforgettable!

Pootjes Wereld
Netherlands
17 minutes using the app
Channelwill replied July 24, 2023

Hi,

It's wonderful to hear that you had such a positive experience with Jessca and her exceptional customer service. Her dedication, attentiveness, and expertise are truly commendable and showcase her commitment to providing the highest level of support possible. It's rare to come across such a passionate and empathetic customer service representative, and it's clear that Jessca's skills have left a lasting positive impression on you. I'm sure her commitment and dedication will be recognized and rewarded, and I hope you continue to have great experiences with her and the team. Thank you for sharing your feedback!

Best regards,
Parcel Panel

August 17, 2023

An app you can set up in minutes.
The interface and functionality are very good. Also, thanks to the support team, they do their job very well! Thank you very much to everyone who contributed. You have done a good job!

Lababom
Germany
32 minutes using the app
October 8, 2023

great help!

Nieron
Netherlands
4 months using the app
August 4, 2023

Excellent app. I got incredible service from Donna, who was very helpful with everything I needed. Highly recommended!

Santique.com.br | Tudo o que você gosta
Brazil
About 2 hours using the app
Channelwill replied August 8, 2023

Hi,

Thank you for your kind words, we are happy to hear that our support donna has provided a good experience for you. And your encouragement will keep us moving forward and constantly improving our service.
If you ever have any questions or concerns about our app, please don't hesitate to reach out to us.

Best regards
Parcel Panel

January 11, 2024

L'App funziona. Peccato che Paypal si aggiornai manualmente e non automaticamente. Comunque ottima App. L'assistenza clienti è ottima. Veloce e competentente.

Tu Sei Mamma
Italy
6 months using the app