Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,981)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time shipping updates that reduce customer inquiries. It's easy to set up, with a user-friendly interface and customizable tracking pages that align with brand identities. The app integrates smoothly with Shopify, enhancing the customer delivery experience. Merchants also value the reliable order tracking and responsive customer support, making it a recommended addition to e-commerce stores.

July 4, 2024

Top service - good app ! Do his job

GoodGoodsGuru
Germany
4 months using the app
April 17, 2022

Mig was helpful. Thank you. hgdvhsvhgdvhgdvghdvghdvghdvghvdghdghvjhbhjbjhbhjbhjbhjbhjbhjbhjbhjbhjbhjbhjbjhbhjbhjb

hugsanddelights
Canada
Over 1 year using the app
Channelwill replied April 18, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

February 26, 2023

Helpful customer support to customize their order tracking integration on your site to match your brand

Lilac Coral
United States
Over 1 year using the app
Channelwill replied February 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 26, 2022

very good , the service and the help chat is very efficient. free plan is very satisfatory and gives you a very good impression of the paid one

Musadecor
Portugal
Over 1 year using the app
Channelwill replied December 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 7, 2022

Dead easy to set up and help was immediate! They also upped my quota from 20 to 50 and removed their branding, just for contacting them.

Zuringa
United Kingdom
Over 1 year using the app
Channelwill replied December 7, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 5, 2023

I had a very helpful customer service experience with Mig who went above and beyond to help me with my request and more! I'm looking forward to trying out the app. I'll be back to for another review after that happens.

Zing Bags
United States
Over 1 year using the app
Channelwill replied June 11, 2023

Thank you for your feedback! We're glad to hear that Mig was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.

Edited March 2, 2021

Does not work properly. I had nearly every month an issue. My customer getting emails and contact us that they got informed that they received the packages but the package was in transit. I will update my review soon again..

dattelpalme.ch
Switzerland
Over 1 year using the app
Channelwill replied September 2, 2024

Hi dattelpalme.ch,

I hope this email finds you well.

We recently noticed your 3-star rating for our app and we sincerely apologize for any issues the email notification feature may have caused you. Your support is truly appreciated, and we value your feedback highly.

We've been continuously working to improve our tracking logic and notification features throughout this year to enhance your experience. We hope you'll continue to explore our platform and share your valuable suggestions with us again.

If any other issues or concerns arise, please feel free to reach out. As a valued member of our app community, we want to ensure you have the best possible experience. Thank you for being part of our app family.

Best regards,
Elysee
Parcel Panel Team

August 17, 2023

An app you can set up in minutes.
The interface and functionality are very good. Also, thanks to the support team, they do their job very well! Thank you very much to everyone who contributed. You have done a good job!

Lababom
Germany
Over 1 year using the app
July 16, 2024

very kind customer support

Prestire
Belgium
About 2 months using the app
October 18, 2023

Can't do without ! Highly recommand

LBDM
France
Over 1 year using the app