Reviews (3,638)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

Edited December 14, 2023

This app is sending out emails to my all customers saying they have a delivery exception! When in fact, when I check with another app it shows the items are in perfect transportation. This is horrible and is ruining my business! I am beyond mad at this app and waiting to hear from their developers! STILL NOT UPDATED! I have shipments that have been shipped and are in transit and this app is still showing the order is "pending" or "Label created" and it's been 6 days! I'm about to uninstall this app!

The Nichole Collection
United States
About 1 year using the app
Channelwill replied November 14, 2022

Hi there!

Our deepest apologies for the inconvenience that this has caused! As our system updates orders' tracking details from courier official website, we have no access to change order tracking details. The problem you have met was a keywords hiding issue. Please rest assured that we have modified it and everything works well on your account. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 1, 2023

La meilleure application de suivi everytime !

Science Decor
Ireland
11 months using the app
June 14, 2023

Excellent ca aide beaucoup. Tres simple tres pratique je recommend pour tout les ecommercants a tout niveau

Golflab
France
About 1 year using the app
Channelwill replied June 17, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

May 13, 2023

Parcel Panel has all the features that I need to keep my customers informed about their order status, plus, they have an awesome support staff that always try to do their best in case I have any issues with the app.

Fit Sonic
Dominican Republic
About 1 year using the app
Channelwill replied May 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 12, 2023

Mig heeft me super geholpen. Snelle reactie op je vraag en ging gelijk tot actie over. Het is een fijne app in gebruik en makkelijk te installeren.

DecoDeb
Netherlands
About 1 year using the app
Channelwill replied June 12, 2023

Thank you for your feedback! We're glad to hear that Mig was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.

May 2, 2023

Great! MiG was very helpful and patient. We were able to resolve my issue immediately. I love this app! It has been so helpful for our store.

The Urban Clothing Shop™
United States
About 1 year using the app
Channelwill replied May 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 15, 2022

Great app for order tracking and even it allow to remove branding name in the free plan. thank you so much.

The Mysterious Gamer
United States
About 1 year using the app
Channelwill replied March 15, 2022

Hi there!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

December 8, 2022

Great tracking app, with fair price, good features, and great support. They can even assist in CSS to customize the appearance of the tracking page.

MegaDeal.store
France
About 1 year using the app
Channelwill replied December 8, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 25, 2023

Helpful app for your parcel tracking and the support team is great and professional. Highly recommended app!

Storenify
United Kingdom
About 1 year using the app
Channelwill replied February 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited November 1, 2022

The best application for a tracking number for customers is simply easy and simple, options for many different types of visibility and most importantly you can create a page just for this that way it is also easier to deal with him

Tripty
Israel
About 1 year using the app
Channelwill replied November 1, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel