Reviews (3,640)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

February 14, 2023

Excellent service from Lexie.....knew exactly what i needed and fixed it straight away. It is a pleasure having someone who really wants to help, i mean really wants to :)

Altvelo.
Australia
12 months using the app
Channelwill replied February 15, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 2, 2023

Very good application that I use on several of my online shops. The customer service is also great, they respond very quickly. Thanks to the whole team, especially to Mig today.

IComfy
Hong Kong SAR
12 months using the app
Channelwill replied February 3, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 28, 2023

Perfect order tracking tool. Track via tracking number or order# & email.
Thanks a lot for your continued support!

Stealth Auto
Canada
11 months using the app
Channelwill replied August 9, 2023

Hi,

Thank you for your positive comment and feedback , we are happy to hear that our support has provided a good experience for you. And your encouragement will keep us moving forward and constantly improving our service.
If you ever have any questions or concerns about our app, please don't hesitate to reach out to us.

Best regards
Parcel Panel

November 26, 2022

I just started to use this app and it works great so far. And it's useful for customers.Also Lexie has been really helpful!

Hannah's Accessory
Taiwan
11 months using the app
Channelwill replied November 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 19, 2023

App funziona come si deve ed è gratuita ma offre anche dei piani a pagamento.
Assistenza rapida ed efficace

DECORY
Italy
11 months using the app
Channelwill replied July 24, 2023

Thank you for your feedback. We're glad to hear that you find our app useful and that our support team has been able to assist you quickly and efficiently. We strive to provide a range of pricing options to accommodate different needs and budgets. If you have any further comments or suggestions, please don't hesitate to let us know.

October 18, 2023

Good

Zolara.nl
Netherlands
7 months using the app
August 25, 2021

I have tried many similar app before, this is the best one with prompt support. highly recommended.

Exceedmill.com
Hong Kong SAR
11 months using the app
May 26, 2023

bonne application de suivi et Service Après Vente réactif et compétent. Il ont réglé mon probleme en moin de 2

Mes Cuissardes
France
11 months using the app
Channelwill replied May 29, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 30, 2022

Very easy onboarding and the support is above and beyond to help us set up the track order page and notification email for customers. The track order app is very intuitive and customizable. A very well-done app and support.

Bubs Kingdom
Australia
11 months using the app
Channelwill replied December 1, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 23, 2023

Installazione veloce, facile ed intuitiva, Tutto funziona alla grande !
App essenziale per e-commerce!

NicelyTeeth
Italy
11 months using the app