Reviews (3,640)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

August 23, 2023

Installazione veloce, facile ed intuitiva, Tutto funziona alla grande !
App essenziale per e-commerce!

NicelyTeeth
Italy
11 months using the app
January 12, 2021

Really good app. Highly recommended. I would suggest that they add a push email or notifications to the clients anytime the parcel moves

Elite Jersey
Canada
11 months using the app
Channelwill replied January 15, 2021

UPDATE:

Hi team,

Zesuir here, the manager of ParcelPanel support team, sincerely hope you are doing very well.

Firstly thanks for your 4-star review left in Shopify App store, your feedback is significant for us to improve our service, really appreciate that.

Our support team sent you an email about your suggestion to email notification, you can search this email address to check it: parcelpanel@uppercommerce.com

Sincerely wondering what can we do to make your experience to a 5-star one?

Secondly, recently we specially organized a service team, carefully checked your ParcelPanel account to make sure everything is working perfectly, including the courier matching, store theme adaptability of tracking page, sync and update process, etc,.

If you have any question or concern, please feel free to let us know, we are always glad to help you.

Thirdly, 2020 has gone, Chinese New Year is coming.

On behalf of the entire development team of ParcelPanel, I would like to express our sincere wishes to you and hope that you will get better and better in the new 2021.

Stay Safe

Best Regards
ParcelPanel Support Team

September 10, 2023

Muy recomendable

Fashion Girls Outlet
Mexico
10 months using the app
February 12, 2021

Great app for tracking shipments. And their support team have been so helpful with coding my shop. Thank you!

Lil Tree Shop
United States
11 months using the app
July 27, 2022

As a small start-up store using a paid-theme and limited technical skills, I had some integration issues with AfterShip so I made the switch and had no issues with set-up. It has been a few months and so far so good. Besides from functionality, what I can really vouch for is their prompt customer service. If I have any issues or questions they are just a click away.

Self-Initiated Books
Canada
11 months using the app
Channelwill replied July 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

May 18, 2023

Got this app by recommendation, so far experience is good. Customer service is helpful and professional.

Jeevjaan
United States
11 months using the app
Channelwill replied May 20, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 30, 2023

Genial

BAIAN BAI
Chile
2 months using the app
November 13, 2023

Really nice and easy to navigate. The staff is very helpful and cooperative

HausJa
Germany
4 months using the app
September 16, 2022

Très bon service client : rapide, efficace.
Prise en charge via un assistant, un très bon service, très agréable ! Merci du support et de l'aide apportée.

Chamisae
France
11 months using the app
Channelwill replied September 16, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 16, 2021

I am very pleased with this application. It was easy to set up and has allowed my customers to easily track their order status right on my website. Provides useful upsell features as well. I recommend!

Rejuva Fresh
United States
11 months using the app