Reviews (3,642)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

February 7, 2022

Great tracking app in general, but their support is phenomenal on a new level! Setting up was a breeze when they offered 1:1 live support literally all day, and all I needed to do was message my dedicated support agent who literally guided me through the entire process. You don't see this level of support everywhere, I'm truly stunned at how amazing their support system was!

Furfect
United States
10 months using the app
Channelwill replied February 8, 2022

Hello there!

Thank you so much for taking time to share your experience on Parcel Panel with us. We will continue to provide better apps and service for customers like you 🤗

Should you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

July 31, 2022

I love this tracking app, the best for me and I use it since 2020. The support is really helpful! I found myself well with Mig, thank you so much for the time and professional support you gave me. That's not for everyone! 100% recommended tracking app :)

SERENY
Italy
10 months using the app
Channelwill replied August 1, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

November 2, 2023

great app

Işıklı Pano
United Kingdom
5 months using the app
April 5, 2021

Amazing customer service! Great way to let your clients track their orders. Easy to install on your webshop.

CAKE POP CLUB
Netherlands
10 months using the app
October 14, 2022

The app is great, the support is amazing and very helpful when you need something. It's all automated so that's perfect to reduce customer service.

Luna Jewels Portugal
United States
10 months using the app
Channelwill replied October 16, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 10, 2022

Support is helpful and very responsive. has all the features I need, great app! Recommend to everyone..

Luxmery
Cyprus
10 months using the app
Channelwill replied November 10, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 31, 2021

Very good APP, great customer support! Very simple and easy to use, it is very helpful for our customers to check the status of the order at any time. Highly recommended for everyone!

Coin Souvenir
China
10 months using the app
October 23, 2023

Goed advies ze helpen je snel, het kan letterlijk alles

YEEDL
Netherlands
6 months using the app
January 21, 2023

Great Customer service they truly care about you and provide the fastest and best support. They do everything for you and it's just overall AMAZING!!

zorarr
United States
10 months using the app
Channelwill replied January 22, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 14, 2023

This is one of the most exceptional companies I've used in the Shopify store. Support from Elly was quick responsive and very helpful. My query was dealt with in a few minutes and also resolved. A great App with excellent features and a superb team supporting it. Thank you.

Weather Spares
United Kingdom
10 months using the app
Channelwill replied June 17, 2023

Thank you for your feedback! We're glad to hear that Elly was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.