Reviews (3,643)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

July 15, 2022

Super helpful with helping me set up my order tracking emails with Klaviyo. Would recommend! Great communication

TreadSafe™
Australia
About 2 years using the app
Channelwill replied July 15, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

June 27, 2022

A great app indeed. their customer support is incredible and got back to me within a minute as they promise.

LeJewel
United States
About 2 years using the app
Channelwill replied June 29, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

July 29, 2022

This is an app I would recommend to my friends. The customer service was wonderful and the team went above what's expected of them, especially with their remarkable follow-up efforts!

Mr.Bikson
United Kingdom
About 2 years using the app
Channelwill replied August 1, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

March 20, 2023

Does what it says in the tin successfully and customer service is perfect so far in my experience :-)

New York Cosmetics
United Kingdom
About 2 years using the app
Channelwill replied March 20, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 25, 2021

Great app! There was a minor issue and Parcelpanel responded and fixed the issue immediately! Very happy with the service and product, I high recommend!

Olive Yu
Australia
About 2 years using the app
December 12, 2021

This app has saved me so much time and helped me scale from a few orders a day to now 40+ per day. The team are so helpful and quick to respond, they worked to resolve a tricky problem for me as my platform needed to cover two completely different tracking codes per delivery. They experimented and tested until they solved it and the result has totally changed my previous (and extremely time consuming) shipping process. Could not recommend more!

Pascale & Emile Australia
Australia
About 2 years using the app
November 1, 2021

A great app for anyone really! Give you a nice tracking page for your customers to know where their items are, its great for dropshipping since it hides any Chinese cities, automatically sends delivered notification through shopify notifs (if you turn it on) I had a couple issues at the beginning but they were either resolved by me buying the plan since I ran out of order tracking or customer service helped really quick I recommend!

Hailla Hair
Canada
About 2 years using the app
July 11, 2019

Great app! This is an excellent all-in-one parcel tracking app always does a superb job delivering very detailed and accurate results about my shipments

jupitoo
China
About 2 years using the app
Channelwill replied July 11, 2019

Thank you!

May 1, 2021

They have a great customer support team, I contacted them regarding an issues and they fixed it, Great job

Zone Gears
Morocco
About 2 years using the app
August 22, 2021

Great app really easy to use would recommend, makes tracking easy the best bit is the ease of use. Better than other apps I have looked at

offbeatabode
United Kingdom
About 2 years using the app