Reviews (3,644)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

June 4, 2022

Super cool app, everything is customizable. The support team is professional and quick to respond. Thank you for your cooperation

كوشي باي
Saudi Arabia
Almost 2 years using the app
Channelwill replied June 7, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

Edited December 9, 2021

To all the German-speaking people out there, ParcelPanel is simply a top solution for german pages too and really uncomplicated! Try it out yourself, you will be surprised at the many settings you can make. :)

Winterpfote
Switzerland
Almost 2 years using the app
August 19, 2023

Ottima esperienza, velocissimi ed efficenti.
Hanno risolto il mio problema in un lampo.
Consiglio a tutti quest'applicazione.

Dreams Shop Di Andrea Chini
Italy
26 days using the app
December 19, 2021

The app works very well and the team is super helpful. I highly recommend downloading Parcel Panel :)

The Tactical Revolution
United States
Almost 2 years using the app
May 17, 2022

Just had a chat with Lexie, who helped me to solve my issue in literally one minute. This is top-notch service :) Now about the app: I love the dropshipping mode that will let you exclude several phrases from the tracking details. Another feature I heve not seen often, is the opton to manually translate (or exchange) standard tracking messages to your personal liking. All in one: I am super happy with this app and defenitelyy going to keep it :)

Turtlback - The Urban Minimalist
Germany
Over 1 year using the app
Channelwill replied May 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

June 27, 2022

super customer service very fast response and swift actions. i would definitely recommend this app.... it takes huge load from customer follow up. and made me focus on my marketing

RainRayn
United Arab Emirates
Over 1 year using the app
Channelwill replied June 29, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

October 12, 2022

A very good App! They have a very helpful support and are there for you 24/7! For me a clear recommendation!

ShapeUp
Austria
Over 1 year using the app
Channelwill replied October 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 20, 2022

Customer service is amazing, the app works well to provide on brand tracking for customers however best of all is being able to chat with a team member at any time for assistance.

Eucan Home
Australia
Over 1 year using the app
Channelwill replied November 21, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 21, 2021

Great app and most importantly great support! A very helpful overview of all shipments status allows catching shipment issues before customers contact, and thus increases the opportunity for proactive reponse. Would love the ability to be more hands-on when it comes to courier matching. Still, the app works great in most cases (especially if you always ship with the same courier) and the support staff is very responsive and helpful!

Rens Original EU
United States
Over 1 year using the app
April 22, 2022

Superbe équipe, toujours là quand on a besoin d'eux, serviable, problème régler en moins de 5 min, je recommande fortement Parcel Panel.

Confort Orthopédique
France
Over 1 year using the app
Channelwill replied April 23, 2022

Bonjour!

Merci beaucoup d'avoir pris le temps de nous faire part de vos commentaires sur Parcel Panel. Nous continuerons à fournir de meilleures fonctions et un meilleur service à nos clients comme vous.🤗

Si vous avez besoin d'une autre assistance, n'hésitez pas à nous contacter sur le chat en direct.

Best Regards,
Lexie | Parcel Panel